Customer Ratings & Reviews

It ok. Never had to use it, but it's good insurance knowing that if something happens I'm covered

would always get this added with products i buy it every time

It saved my wallet for sure. Wouldn't buy any products without it.

I grabbed these headphones mainly because of the price. So far, I haven’t had issues on functionality but my only problem is that they tend to fall off. I changed the rubber ear tips to the small one and it still falls. The only way I have to keep them from falling off is to turn it 180. I’m fine with everything else except the rubber tips.

Hopefully wont need it but it is nice to know its there if i do

So im writing this review 9 months after the purchase.. Thank goodness for the warranty, the right ear piece has stopped working.. Other than that it does what it's intended to do.. No complaints in reality other than either i have a defective piece of equipment, or there's a short life cycle for these.. We'll see..

Solid earbuds, I’ve gotten them a few mins and generally pretty happy. The Active Noise Cancelling is a great feature, allows a bit more noise cancelling than the Hear Through, which is great for running and wanting to focus on music while still hearing external noises. Battery lasts for weeks without charge. New design seems more streamlined and snaps into case more easily.

At this point the protection is a must. This is one of the best and most appreciated things about Best buy ... After every purchase I make they ask "Would you like". And I stop them there and say "Yes please add the protection"

Used it in the past On other items And trust me if your buying 300 dollar Bose Bluetooth sunglasses with every same feature as every airpod or earbud but without the irritation in your ears if you quite literally use EarPods daily all day. So easy to get a new set And well worth it because of The price and vulnerability of Some technology

Okay, please do not spend your money on expensive electronics unless you get this coverage. SO WORTH IT! My son's previous headset broke and it was replaced without any hassle. This is a great investment on my investment!

Best protection plan hands down. You do not have to do anything Best Buy will replaced the product or honor the makers warranty without the consumer having to deal with the maker of the product. Only issue is that this doesn’t apply to items like TV’s unless it’s installed by an employee from Best Buy in your home.

the noise cancellation on these is phenomenal I can barely hear myself speak & they’re the only headphones that don’t give me migraines after long periods of use. Only con: If wearing on bus or train they’ll shake and it will mess with to the sound

Love them sounds really good i will buy other pair down the line they are not cheap but i understand why they are not.

It was a good product. I like how it felt and the sound.

[Employee of bestbuy] Worth it for any headphones, good use when your stuff breaks

Do not pass up on a simple little purchase, that can save you in the long run. Direct to store exchange,no mailing , or calling the manufacturer to wait weeks. Best investment!

[Employee of bestbuy] It is a great pair of earbuds, crisp sound, great bass, easy toggle for different modes so you can tone out the outside noise or hear others while still wearing them. Would give 5 stars, but no fault on best buys end. Earbuds started getting static which was annoying. Never fun getting a defective item.

I had my galaxy watch refunded because I bought the extra protection. So I bought it again with the new electronics I bought with the refund.

Warranty is great no hassle to replace the items. I have used the warranty before and it’s always easy get my replacement item go to the counter and just do the process and no issues.

Great pair of blue tooth head set. Good sound and quality good value.