Customer Ratings & Reviews

I bought a 2 year protection plan for a pair of Bose Sport Earbuds and had to use said protection plan just six.onths into the plan. Then come to find out that Best Buy no longer carries that particular style of earbuds , so i was forced to upgrade at an additional cost. Then i had to pay for a protection plan again even though i still had a year and a half tofo on the current plan. Someone explain why they didnt just continue my previous plan since the upgrade was just to replace an item that was no longer carried. It doesnt feel right at all. Its mot my fault that they warrantied something that they could no longer warranty. I feel taken advantage of by BEST BUY. WOULDNT YOU?

Good to have, saved me several times. On headphones it's a must have honestly. If you don't have it your going to wish you did.

I love the extra protection I had with the warranty. If you are unsure of a product please do get this warranty. It is a life saver and they exchange it quick and fast.

I have this protection protection on all my devices. 10/5 I dont find this as an expense or waste. Its the peace of mind for people who buy expensive devices. This protection makes me reconcidee whenever im about to buy tech at some other store, just because of the protection plan. I'd rather buy the best buy protection plan than the seller guarantee

Geek squad protection is always 5 star i usually never have trouble returning or exchanging and everything is done fast and easy. I like it because if something were to break or just not work i can easily contact and they either fix it or exchange it.

Quick and easy process to get my headset replaced.

Easy to use this plan they will just give u a new one at the store if this one breaks

A must have for ear buds. The protection and confidence is great for a device I use every day.

Won’t buy electronics anywhere else I love this if anything happens they replace with no hassle

I was kind of bummed that when you buy this for your galaxy buds, you don't get a replacement, you get your money back. So consider this before you buy: the cost of new, the amount you pay for protection, the cost you paid for the original. I bought my buds on the black Friday (weeklong now apparently) so I'll get a little more than half my money back. Something is better than nothing? Not a fan of gambling.

Best warranty program. easy process during claim, will buy again during all my purchases

Used on my Buds +, process was quick and easy. Well worth the money.

I purchased some earbuds and i needed some coverage protection. It never seems to fail that my earbuds stop working right after the manufacturer coverage ends. It's good to know that I am covered for longer now.

This is a must have for wearable technology. Now I have confidence my devices are protected.

great gaming headphones that are inexpensive and the protection plan is honored at the store directly. they either replace or give gift card towards another set .

The sound is great, but the noise cancelling sucks. I purchased extended warranty and just might return them as I need better noise cancelling. My last headset was great but just wore out quickly so I purchased these.

I always buy Best Buy's protection plan when making a purchase over $300. Especially when it's something that has a battery that's irremovable like Bluetooth earbuds. They make it so easy to exchange your product, in and out of the store within minutes.

I love the fact that i have geek squad protection. This is great...

Wonderful ear phones. Prevents exterior sound transmission at lease 90% or greater. They are comfortable to wear. Sound quality is excellent. The batteries last a long time.

My experience with the best buy protection program has always been a good one.