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Customer reviews

Rating 4.7 out of 5 stars with 4540 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,540 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using ear pods, need to learn more about how to use but without knowing exactly how to use wore them yesterday, sounded great and were really comfortable. Only issue was that just bought 2 Samsung tv’s last year and they say will only work with tv’s 2022 and newer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping not to have to use this, but it's the price paid when gifting expensive electronics to teen. Disappointed by a previous claim for broken hinge repair cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and quality of sound is amazing far better than AirPods. Great for indoors and outdoors. Can transition ambient sound to noise cancellation or the other way around. Just need to need to using the Sony app to really do anything. Price could be a bit lower really good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has the best coverage hands down. Never purchase electronics any where else execpt best buy because of the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundcore liberty 4 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great, I got the soundcore liberty 4 pros and I do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on everything, I can listen to music and hear my surroundings like if weren't wearing them. Also, when activate the noise cancelling I do not hear a thing. I just keep loving them more and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection was part of the reason i brought the open air headphones. It gives me peace of mind that the product is protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure your information is right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan worked just fine, but we had a small issue with verifying the serial number to the product i purchased. MAKE SURE YOU HAVE THE RIGHT SERIAL NUMBER ON YOUR RECEIPT FOR THE PRODUCT, or you might run into the same issue i had. Luckily, the employees were understanding that my headphones had 3 different SN's and the wrong one was most likely scanned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always, always ,always ,always, always ,always, always, always ,always ,always, always ,always, always, always ,always ,always, always ,always ,always, always ,always ,always, always ,always get GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alternative to Apple’s Beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great and have lasted a few years without any issues and drop in quality. Amazing sound and noise cancellation feature. Cheaper than apple’s beats with the same sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange was a breeze.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were faulty and I was able to exchange them for a new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for small items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have for headphones or similar items that are prone to being dropped or just plain dying out on you. I always get this when i make small items purchase of higher value. something doesn't work and you take it and explain what is wrong and you get a replacement. easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried them out as they were recommended to me by a couple of friends, and i actually quite like them. Great sound quality and the noise cancelation is quite good as well. I like the convenience of the touch controls on both sides as well as being able to control the volume by sliding up or down on the earbuds. Overall a great set of earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy these geek squard protections. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is a must!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people are hesitant to get the coverage. But BB is so good about taking care of you for having it. I am adamant about NEVER getting any electronics from places like Walmart, because they are notorious for having refurbished items and selling it as new. ALWAYS get the Geek Squad coverage because it comes in SUPER HANDY.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the support and flexibility of the different plans offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what anybody says always get the warranty i accidentally mest up my ear pods i had bought and thanks to the warranty they just switched them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product I purchased this protection plan on was the best thing to happen. The headphones broke days before the geek squad warranty ran out. That product is no longer available so they gave me any other headphones I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone GSP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection!! Headphones break and things happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome would totally recommend these to other always reliable and connects perfectly

    I would recommend this to a friend