Customer Ratings & Reviews

Having this protection was part of the reason i brought the open air headphones. It gives me peace of mind that the product is protected.

the protection plans from Geek Squad are great. I have been able to replace many broken earbuds and it's great. you can also replace earbuds with different earbuds and pay the difference.

I love the geeksquad protection plan, it makes me feel at ease knowing my expensive tech has some protection.

Geek squad has the best coverage hands down. Never purchase electronics any where else execpt best buy because of the insurance.

I always get these little after market warranties because BestBuy is just great about swapping out broken products and if they can’t for whatever reason they’ll credit for the original amount.

Is very important buy a good protection plan. Excellent

In the past i have always gotten this warranty and most of the time they say whats wrong with it. I tell them and they just say ok we will get a replacement and if its old will upgrade you if its not available anymore this is the best thing to purchase no matter what you get from best buy.

Excited that my headphones were covered under this plan. I used it last year for another pair of headphones and they replaced them right away! Definitely worth the money.

Easy to use, quickly handed issue of headphones not working and gave gift card to pick new pair/brand.

Love these they still are witking great when I lose them I can find them with my phone they stay on really good

No matter what anybody says always get the warranty i accidentally mest up my ear pods i had bought and thanks to the warranty they just switched them out.

[Employee of bestbuy] I never thought I could enjoy music this way, do I need to say more?

I have the geek squad protection plan on most of my products. Easy to use, Best Buy will damage replaced or let you choose a new product for your damage item. What sucks is that you have to pay for a new geek squad protection plan every time you need to replace your item. The second reason why I didn’t give it 5 stars is because some products such as TVs have the geek squad protection but Best Buy will not honor the plan unless the TV was installed by a Best Buy employee!

Son broke headphones within 3 months of purchase went in and they were replaced same day

Of all the protection plans I’ve had. This one from Best Buy is consistently the best. I’ve had earbuds fail on me at 12 and 18 months and exchanging them for a new product is so easy everytime. World Class electronic protection plan!

I was looking for a good headphone set for casual and travel use and this did not disappoint. Paired easily to Apple products and my Nintendo Switch. Has definitely been the best to help through flights with the noise cancellation.

The sound is excellent. One of the things i like is that i can connect two devices at the same time.

since a warranty review is generally pretty obvious lol I wanted to take this chance to say that the person who rung me out had amazing patience and was very kind and friendly <3

no worries now if anything happens they will be replaced.

Having this service is really worth its weight in gold. Had an issue with my Bose ear buds no questions asked they replaced them with the new version. Didn’t have to send them off for repair.