Customer Ratings & Reviews

I love my ear phones. I’m normally an over the ear head phone type but these are comfortable and do not hurt my sensitive inner ear. They stay in during all my training and sound great. Sound quality is clear and the bass is nice. I can have them in my ear with my hair down when charting and patients never know.

The protection plan worked just fine, but we had a small issue with verifying the serial number to the product i purchased. MAKE SURE YOU HAVE THE RIGHT SERIAL NUMBER ON YOUR RECEIPT FOR THE PRODUCT, or you might run into the same issue i had. Luckily, the employees were understanding that my headphones had 3 different SN's and the wrong one was most likely scanned.

Got these fornthe wife for when she is busy working on project. But also need to hear things going on around her. She lovers them. Good comfort and quality.

Definitely worth purchasing. Customer service is great and always helpful

I need to invest in getting all my electronics covered but that is a bit expensive and I am on a budget. this two year protection gets the job done and I feel secure in the knowledge I am covered by BestBuy

Ive had it for my other devices from best buy. I cant imagine not having geek squad coverage Its has saved me coutless times

Awesome rhing to have when owning something such as exspensive ear buds. You never know when something may happen and to have the comfort knowing you are covered is a awesome feeling.

I always buy the 2-year accidental protection. Something usually happens and paying for the extra protection is always worth it!

Never know when you need it and when you do, Geek Squad is the best. No issues.

I buy the protection plan for nearly every product I buy. I have had to use them 3 times now. It’s so easy to use. Best Buy really treats its customers right.

Always good to have and it’s a decent value for sure

Noice. I don’t lose um so that’s nice. I’ve lost so many in ear headphones. Sounds great

Product does exactly what it's meant to do. Sound is clear and loud

This program is fantastic. If my item stops working I take it back to the store and they replace it with a new one. No problems.

My son has had a lair of these for over 2 years. They started to have a sound issue in one ear so ee used the warrsnty and got a new pair for free

I have had mutiple purchases from best buy and on all electronics i get the warranty, as you know thongs are made to break these days and when they do best buy has always had my back! 5 stars

Was the easiest thing ever the protection plan is worth it. My headphones stopped working and when i went all i had to do was say i want to do an exchange and it was done instantly and i was told if they didnt have it i could switch to any other headphones that were the same price u cant beat it

I used Bose 700 for over a year and now I am using this Sony, I must say app of Sony is much mature if I compare with Bose, Bose was really good with call quality, if you are in music and prime purpose of headphones is to listen music, I recommend go for Sony and you won't regret.

Super happy to have theis after my last set broke!!!

Good protection. No hassle when being used and they will allow you to upgrade (just have to pay the difference) if replacment is needed