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Customer reviews

Rating 4.7 out of 5 stars with 4541 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,541 reviews
  • Rated 5 out of 5 stars

    Geek Squad 2-year protection?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2-year protection plan seems good on the surface, however, I have not had a chance to use the warranty yet. With that being said, I always protect my items with warranties that make sense. Eventually, something will go wrong. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny. If you have any doubts about this being a waste of money, just ask a representative explain the benefits to you. You will not regret. I had to use it once on previous earbuds. It pays for itself and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive piece of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few dollars now or $100 later if something happens to them? Yup a few dollars now is worth saving $100 later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good materials, comfortable the quality. Is it use and compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection, the ease of exchange in store if product gets damage makes it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accident prone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy the protection for 2 years again. I'm very clumsy and don't want to break them accidentally, as well as break my wallet. Only want ONE accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buys name says it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy anything electronic or that i can purchase from best buy that gives you geeksquad insurance. They honor their warranty and even have honored on something that went out a few weeks past its expired warranty date! Best buy really says it all in the name itself #YouGetWhatYouPayFor #QualityOverQuanity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The sound quality is superb. And Best Buy support is A1. They will fix them so quick, or replace them if you have the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is an absolute must! I've never had an issue returning anything with the plan. Extremely easy process. I can't recommend it enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why not protect expensive everyday use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    git the accident protection for the win so im ok with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! They do not hurt my ear at all.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Incredible

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I could enjoy music this way, do I need to say more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alleays done me right

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had mutiple purchases from best buy and on all electronics i get the warranty, as you know thongs are made to break these days and when they do best buy has always had my back! 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this coverage since I just broke my headphones, made it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for emergencies

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but it's great to have in case of an accident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not get full refund

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the bose quietcomfort 2 for 299.99 put geek squad on had wife take back last week had problems with them. Anyways for some reason they only decided to refund me 199.99 told mywife that's what I paid but my orders show different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she's loving it. Perfect for workouts at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The where ok just didn't like how they made my ears feel

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soud, good looking Good battery life and feeling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come in handy on multiple occasions. Wont buy anything without it, and do not have to - thanks total tech membership!

    I would recommend this to a friend