Customer Ratings & Reviews

The warranty was honored, and they helped me find the exact same ones at the store, even though they were not in stock, and needed to be ordered online. For my autistic son, this is a big deal…thank you soo much.

It's always a Excellent idea to make sure your products is covered through a protection plan. I make sure to add this to every item I purchase from Best Buy, and without a Doubt I,d tell anyone, please make sure to get this for every electronic you'll be visiting the store for.

[Employee of bestbuy] Works great for me when I mow my yard. Clear sound and good battery life

I bought this product for my Mom who unfortunately is loosing hearing ability. SHE LOVES IT. She carries it on all the time, the only issue is she doesn't listen to us anymore...hahaha.

I wouldn’t buy expensive personal electronics without this insurance. Never had an issue with a return due product failure.

The headphones fit nice and wont fall out. Ive used them to workout and at work on a construction site. Noise cancellation works great especially indoors.

I have used in the past geek squad protection and I believe this is must to buy after every purchase, I get it you don't want to pay extra, but in my case if something breaks you'll be really glad to have purchased the protection plan, so don't hesitate and better go and get it!

I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

Amazing audio quality and unbeatable battery life!

[Employee of bestbuy] Bought these for my husband. He really likes them. Said they will be awesome when he goes hiking with them too.

Fantastic. Most comfortable headphones I've ever used, amazing siund quality. Only negative point is how fragile they feel, definitely wouldnt put durability to the test if I can help it.

It gives me peace of mind. I had used it for a different product and itneas changed right away. I had option to upgrade and pay the difference.

Comfortable, premium sound, nice features, stylish. They hit on all cylinders. Worth the full price, but definitely wait in until they're on sale.

Perfect worth the money easy to change the battery never unable to use

Loud and they dont fall from my ears and i can also answer calls

Always feel better when getting protection, recommend always

These earbuds are perfect for my kind of work and the options of different ear pieces are great

No muss no fuss. Headphones are critical to me. I am hard of hearing and have trouble using my phone without them. The ability to walk in, swap them out with a replacement and walk out nationwide is awesome.

I haven't had to invoke this service for the item that I bought it for so far, but I have done it in the past and it has been a good experience. I normally skip the warranty, but on things like controllers that can get dropped, I like the extra protection.

It's always great to have added protection to expensive items. I never buy anything without an extended warranty. Best buy geek squad protection is easy to use when you need it.