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Customer reviews

Rating 4.7 out of 5 stars with 4541 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,541 reviews
  • Rated 5 out of 5 stars

    Extra protection is worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting for headphones. I worry that I will break the items I buy and this always helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sholtz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, works good with my hearing aides. I can wear both at the same time .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. You can bring most items (broken or defective) into the store and get a refund that day! Especially worth it with Bestbuy Total (aka Totaltech).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad protection, but good to have it just in case. Great value for money for the peace of mind it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is great. I have had issues with earbuds and each time they came through. Love Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about of course. Got plenty of extra time to make sure these things are in working order. Will update if anything changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't got my 2 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous ear buds only lasted a year and a half before one of them stopped working.. I did return my new set because I am waiting for Black Friday Sale.. I will purchase the 2 year policy again..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It's awesome

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony earbuds, sound was pretty nice, but I dropped them one day. And came for a replacement, the geek squad protection allowed me to get headphones instead.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection is a must

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squs to protecr my more expensive items they can be real life savers when something breaks and you need a fix not a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear toy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the coolest earphones Bluetooth I ever bought we're allowed you cool music long lasting battery real simple to activate and it's very good for us guys that are working have a little device little music to pass the day this is so cool

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very very good!

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Love the quality of them and all the features that come with them. Highly recommend them to anyone. Like them way better than the Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, big quality!!!!!! Like a lot, good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Always better to have a protection on your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad is a HUGE life saver! When my daughter broke her headphones they were able to help with little cost to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skullcandy for the Win!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my kid. She is on the autism spectrum and headphones that are noise reducing really help her out. The sound quality is great and although she doesn't use the bluetooth, she loves the headphones and the additional warranty is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked great, use them for meetings and working out. My family has bought them as well, so far they still function. The setup can be confusing at first but once you get the hang of it, it’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Squad of Geeks will repair your Accidents

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents do happen, always. Make sure that your accidents are covered by the best squad in town, the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are good quality headphones. I would recommend them for purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all expensive goodie’s

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year my gaming headphones cloth got ripped off and the batteries were not lasting as they had so just made a claim at Best Buy and they were replaced for new ones. No questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very good. Good quality for the price.

    I would recommend this to a friend