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Customer reviews

Rating 4.7 out of 5 stars with 4541 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,541 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked. Replaced earbuds with new version of the same thing/same price with no issues. Bought a new plan with the new earbuds too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this every time.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year warrantee from Best Buy is one of the greatest values I have ever found. Full replacement within the two years and no hassles. What else could you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly for what i needed it for would definitely recommend my son enjoy them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones. They work great. Use them every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I purchased these before my final term of didactic work in medical school. When you’re grinding the study brain juices midday while your colleagues are lolligagging around, these headphones keep me focused and ahead of the curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Best Buy's 2-Year GSP for the Sony WF-1000XM5 earbuds. I always purchase Best Buy's GSP on high ticket items and they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats over everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sets of headphones beats are my favorite but the others are ok I’m just pro beats.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My husband loves them!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. He really likes them. Said they will be awesome when he goes hiking with them too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good had phones. Sound Quality are good! Connects all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Hassel exchange. Staff at 788 are awesome and very understanding and helpful, they made sure to let me know common malfuntions and reassurance that i was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty never had a problem with service or exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty claim or geeksquad protection but it's worth it if the product is expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy product cover and warranty as always been a really good buy for me. When I have used it, it was always no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option and protection. We had a small problem and the protection covered us completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave me peace of mind for my purchases Recommend for any big ticket items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to replace a broken piece of equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the value for this. Had an earbud previously stop working well after the manufacturer warranty. Filed a claim and received a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage allowed me to get my headphones replaced after water damage. Great service, I was very pleased with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is wow I absolutely love these headphones. I had the bose prior and the sound quality sound crisper than the Bose. Aesthetically pleasing beige color

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Earbuds

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for when I mow my yard. Clear sound and long battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear bud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this ear bud but it only last me 1week because it fell inside snow and I couldn't find it.. I had insurance with it and I went back to the store to claim, I was told the insurance did not cover lost, it only cover damage and I am left with left side so I just drop it at home and I was mad that it was only used for few days out of 7 days. I will only give 4points.

    I would recommend this to a friend