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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,577 reviews
  • Rated 3 out of 5 stars

    Skullcrusher evo headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are not connecting via bluetooth. Tried hard rest but still doesnt work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection? = duh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device protection is a must have in this device laden world of calamity that we all share. Plan your budget for it and get protection every time. Life truly is unpredictable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Pods JLabs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my ear pods & they didn't want to replace them. So I should be refunded my insurance payments. I still had coverage, because it's been around a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like GAP insurance with new vehicle!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never, ever leave without Geek Squad Plan. This far outshines any warranty from manufacturer. This is no questions asked piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the value. If something breaks normally, you can go right in, and they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me a new set of headphones for my broken ones and only took five minutes to repay for coverage.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good to have

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Doesn't tend to cost much and gives you a free replacement if your stuff breaks and or stops working. It's good to have in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must on every expensive purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy and have used this protection plan on several products and no matters what happens always get a replacement or a store credit witch it's fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers everything which is great if the item is for young adults who tend to lose or damage things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a smart purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, didn’t think I’d need it, but did and was glad I spent the money for it! Saved me $150 for new ear buds when they stopped working! Best Buy staff is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy earbuds or headphones from Best Buy I get the warranty, it’s the best decision ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice will help you figure out your next move if something wrong with your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty program

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty protection is hands down the best across all stores! I buy things at Best Buyer other stores because I know that they truly stand behind the products that they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a back up plan this assures that what breaks can be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOvE this protection plan. I have used it in the past and is one of the big reasons why i buy things with best buy rather than other stores. No hassles, no questioning. Just simple exchange when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service for Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for service. If anything happens to my headphones, I can get a replacement/exchange for the same price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. Only thing is the ear muffs wore out but that was almost a year and a half of everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the purchase for anything that $150 and up in price. You'll have one accident with what ever it is and be happy you got the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend that you purchase the Best Buy Geek Squad plan as they have always stuck true to their word and anytime we have had issues they have either repaired or replaced the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing greater in my opinion than best buys accidental geek squad protection. I have it for my elite 2 xbox controller and it always seems to wear out so I get a new one with no hassle.

    I would recommend this to a friend