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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,577 reviews
  • Rated 5 out of 5 stars

    2 year protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend, great for if you break them or can’t connect anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get GSP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely can’t recommend the GSP enough for anyone looking for protect their investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy a high priced item from Best Buy now I always buy the extended warranty. Any issues and you can get it replaced for free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mediocre system, great employee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to jump through several hoops to get my product replaced but the geek squad member who helped me was understanding and made things right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty in Best Buy I have used this warranty for the last 7 years and it’s always treated me great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for headphones! As long as they weren’t intentionally abused, you get same day replacement or gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to buy Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you got already Black Friday special offer and you you must have this protection You not so much worry about damage or break down Cover it !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little problem BUT PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were perfect for me in every way, sound, battery is really long lasting, and fit good in ear, but i had 2 pairs and returned both for same reason, left one stopped working suddenly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great. And I get another one when it is damaged. With no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is fabulous and great customer service with the protection

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the money !

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I got my protection plan at a discount, it’s 100% worth the money for the way I throw these headphones around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. I got them for my husband for Christmas. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a long time. Easy to call and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a long time. Easy to call and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection in the past and so far, I have never had a problem with them resolving my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have the geek protection is a must for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should definitely get

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I had broken my headphones and I was able to get a replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy warranties for almost all my electronics

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the warranty. I bought it for my blu tooth headphones which tend to wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphone Extended Warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that is easy to use and can give you peace of mind. I've had many moments where I needed to use it and it helped me save money and get new headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For safety add this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed assistance yet, but I feel secure knowing that I have this protection in place for 2 years.

    I would recommend this to a friend