Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • The text in the image shows two types of headphones: one is a Sony over-ear headphone, and the other is a JBL earbud. The text "R" is also visible on the Sony headphone.

2-Year Accidental Geek Squad Protection

SKU:
6627913
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4371 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 4,371 reviews

  • Insurance is always good to buy just in case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought just in case, why not ? Spend money and make sure that money is protected.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Best noise canceling headphones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling headphones. Best headphones I have owned. I love the three noise canceling settings.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • No Hassle Replacements

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to include the Greek Squad protection plan. No questions No hassle whenever a product fails and you need to return it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • The protection plan is worth it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection plan was great, my headphones went bad and it was very easy to get them replaced by a new set.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have .....accidental protection especially with teenagers who are always throwing their things around

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Sony headphones review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints! They are really my favorite headphones!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • quality assurance

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better to have insurance and not need it, than to need it and not have it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Perfect Product Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to have a little extra protection. We buy it for all our electronics

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what’s going to happen so purchase protection is always a great idea. Geek squad always get you the service and info you need promptly.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • The Best Reason to buy from Best Buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • No cords!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love music and love convenience. No cords which is always better, but adjusting the volume and skipping or reversing songs can get a little hectic

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan available to use.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graet protection plan for all of your tech needs, would recommend this

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • I love best buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job i love best everyone go to best buy

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • PS5 review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT, honestly switched from an xbox to this… best decision, I feel like the graphics are a lot better

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Always get this!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business! Always works without hassle

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Definitely get it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Have already used it and I was able to get my problem fixed.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Ear buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new JBL ear buds. Comfortable and really good at noise reduction.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely great and work like a charm. I would recommend to anyone.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Yep

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy, especially useful for galaxy buds, cause theyre as fragile as a grown mans ego.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 102, Showing 2,021-2,040 of 4,371 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.