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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4382 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 4,382 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earphones stopped working. They would not turn on. My warranty replaced them with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth added insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended protection has saved me in costs on many occasions. Worth it, especially for headphones and tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service whenever I have a problem, which isn’t very often

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fff

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool………………………………………,…………………………………………………………….65444

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase Everyone should get it Best buy is very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with this protection plan i can rest nowing that if theu gombad i can get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Durable. Great sound quality. Nice corded feature for flights too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but not durable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped it once and the volume up button was broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Items

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add geek squad protection to all my qualifying items and it never disappoints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you make a purchase worth keeping I recommend getting this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth i have bought from best buy. You cant go wrong with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection Plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have protection plan for my head sets, because in case they short out from the sweat whenever I exercise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at there job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like you should always go with the geek squad protection plan because it is sorta better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan for best buy are extremely good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands behind there plans and never had any issues. Wife even can even turn in for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these headphones! They sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add a protection plan on your device becsuse best buy does an excellent job fixing or replacing the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad service on most of the items I purchase from BB. Easy returns and replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my warranty even if I don't always have to use it. But when I do it comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this coverage. It has saved me the cost of full price replacement a few times and it’s so easy.

    I would recommend this to a friend