Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,383 reviews
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much needed and very useful if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good sound for thd price. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all your devices or appliances never know when needed and will replace without any hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection plan out all retailers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have extra support if needed. I love best buy and their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use these quite a few times. Glad I got them and usenof them was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use these quite a few times. Glad I got them and usenof them was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy my electronics from best buy because of the great warranty plans they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave home without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics without purchasing the warranty as it has come in handy more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad a bad price for noise canceling headphones. I have the original ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the insurance on all my electronics. It provides insurance on my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your Sony’s headphones, I reccomend you tu purchase this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not charging

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months of owning these they aren’t as loud as the older 900n that come with club and all that features, but they do have great noise cancellation, but still I feel like the older 900n model was better than the new one. I’ve got these mx4 cuz I wanted the look and what it had to offer, but after 2-3months of ownership the headphones wouldn’t charge. I feel like the headphones deserve a club/arena/etc feature in the app.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward extended warranty and repair, you pay for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for some things that probably wont last.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved my butt!! The earbud quality is horrible so you need insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bud

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my daughter and she was so so happy. She says it sound so clear to her liken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones and was gonna get a warranty no matter what. Recommended to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service with all my electronics is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO BOSE OR GO HOME

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Bose user for over 40 years and the quality has always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase smart.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never fails with headphones. I seem to always have an issue. Luckily the protection backs me up.

    I would recommend this to a friend