Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • The text in the image shows two types of headphones: one is a Sony over-ear headphone, and the other is a JBL earbud. The text "R" is also visible on the Sony headphone.

2-Year Accidental Geek Squad Protection

SKU:
6627913
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4401 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,401 reviews

  • Jbl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speedy service and jbl are always great quality products

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for if you buy a lot of technology needs more value but it's alright

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them they don't fall out even when sleeping

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Rizzle

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad...my fave hands down...love best buy!!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Right ear pod failure

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and they fit good in my ears but have had the right ear pod fail in the 2 pairs that I have bought.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Headed phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection if anything was to happen, even water accidents.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Excellent support

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is amazing excellent customer support

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth every penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny for the Geek Squad/Best Buy warranty

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great product, highly recommended to buy this.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommended to buy this product.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service support! I’d highly recommend this product!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Miss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really adore this ones simple to take care very happy

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Also comes in very handy when needed.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my daughter enjoys her headphones !!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection needed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have electronic devices you need a protection plan.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this service for years, good to have

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good .

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this protection for my ear buds so if anything happens

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Lifesaver

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a lifesaver time and time again

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great set of wireless headphones! Highly recommend

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • 2nd pair

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so much I bought a second pair for my girl

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 188, Showing 3,741-3,760 of 4,401 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.