Customer Ratings & Reviews

I'm not always a big fan of in store warranty plans. They've always seemed like the store is asking me to bet them that this item is going to break. But, certain items lend themselves to a warranty more than others. For me it is wearable items that are especially delicate. My Bluetooth earbuds take a lot of wear and they never survive 2 years. It isn't if they'll go bad but when. So, I've found Best Buy's protection to be superb. Highly recommended!

Would recommend the warranty because i saw that a recent headphone was released and wanted to exchange and they were able to subtract the money i spent on it to the newest version of it. Im surprised i didnt know about it till a cool bestbuy worker told me how it really worked. But the exchange does not pass the warranty to the other product you exchanged with. So i guess its not too bad.

The quality and price of the item are very good.....

Headphones are not connecting via bluetooth. Tried hard rest but still doesnt work.

the noise cancellation on these is phenomenal I can barely hear myself speak & they’re the only headphones that don’t give me migraines after long periods of use. Only con: If wearing on bus or train they’ll shake and it will mess with to the sound

The 2 year geek squad protection especially on GSP-R (R standing for replacement) are the best ones as you get a replacement without having the hassle to send it out to the service center. Well worth the money for the extra added protection to your product as it also covers accidents for most products (be sure to check).

The protection saved us!! It’s totally worth the $50. Our first pair went through the washer and we were able to replace with new pair. Way cheaper than buying a full priced set.

I always get Geek Squad protection on anything I purchase from Best Buy. From my experience in the past, the Team is always helpful and pleasant while trying to fix or replace my product.

Honestly, it’s worth the extra bit of money. You’re spending a lot already, what’s a little bit more to protect your purchase. Honestly really helps put me at ease while using my tech.

Sound is great but the sreen was not that helpful.

Product does exactly what it's meant to do. Sound is clear and loud

Provided excellent peace of mind to cover any issues with my device. Would recommend and buy again. I almost wish it came with a 3year coverage.

Hoping not to have to use this, but it's the price paid when gifting expensive electronics to teen. Disappointed by a previous claim for broken hinge repair cost.

Definitely worth purchasing. Customer service is great and always helpful

I always love knowing that I’m covered for my headphones. Can never be too careful especially with putting a gamble in certain headphones. Some may let way longer than others and others just break do to wear and simple dropping. Glad I feel more secure with coverage.

Easy to use, quickly handed issue of headphones not working and gave gift card to pick new pair/brand.

GSP I got this for JLab true wireless sport edition . I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it.

Awsome would totally recommend these to other always reliable and connects perfectly

The sound is excellent. One of the things i like is that i can connect two devices at the same time.

very handy and reliable. it really make me feel like i can use them and not worry as much about something happening.