Customer Ratings & Reviews

Amazing audio quality and unbeatable battery life!

My Bose earbuds kept falling out of my ear during workouts and one side would not hold a charge. I returned with no questions or pressure and purchased Beats Pro, thanks to a knowledgable employee. Best Buy has the abosulte best protections plans! Always a no worry purchase!!!

What of the best earphones I’ve ever owned. I always struggle with earphones staying in my ear but then never fall off. And the sound is perfect. Only problem I have with them is that sometimes I do have random problems connecting them randomly they will just not connect for a good 10 minutes but other than that they’re great.

I buy a protection plan for anything over $50 because it's just too good. Sure a couple extra dollars but your buying peace of mind. The manufacturer warranty is in the first year but best buy will handle it for you. After that they will repair the device much better than having to buy a new one

3rd set of samsung ear buds love the fact that they control my s22 . Started with the first set ever made with the s9 so we come along ways! Always a good choice with the samsung listening devices!

Works amazing with my phone sound is great and makes everything easier for me when i work out

Bought the warranty and it help replace a faulty product. 10/10

No matter what anybody says always get the warranty i accidentally mest up my ear pods i had bought and thanks to the warranty they just switched them out.

Just because im a dummy and wash my headphones and they lose quality, best buy always has my back with no questions asked.

Nice product nive quality and the price is amazing

I get the 2 year plan along with every purchase of new earbuds and I've never been disappointed with the service. You can get your item replaced for free, or if its unavailable, you receive the original purchase amount on a Best Buy gift card so you can choose a new item. Well worth the price!

Great value. Headphones usually last me about a year and I get ones that are the same model or at least price range. Has saved me easily a couple hundred over the past few years. I use headphones every day

Always good to have a backup to the warranty. Hope I don't need it.

Geek squad protection is always 5 star i usually never have trouble returning or exchanging and everything is done fast and easy. I like it because if something were to break or just not work i can easily contact and they either fix it or exchange it.

It is a benefit since, Best Buy covers all of the damages and may replaced your item for a new one or a different product. Not all of the products are available like Apple items. Finally, there is a misconception that TV’s are fully covered which is not true! Do not ad insurance to your TV unless Best Buy’s techs are installing your TV.

I bought a 2 year protection plan for a pair of Bose Sport Earbuds and had to use said protection plan just six.onths into the plan. Then come to find out that Best Buy no longer carries that particular style of earbuds , so i was forced to upgrade at an additional cost. Then i had to pay for a protection plan again even though i still had a year and a half tofo on the current plan. Someone explain why they didnt just continue my previous plan since the upgrade was just to replace an item that was no longer carried. It doesnt feel right at all. Its mot my fault that they warrantied something that they could no longer warranty. I feel taken advantage of by BEST BUY. WOULDNT YOU?

You cant go wrong with the headphones you could be relaxing in a chair and the phone rings you just tap the right headphone and it clicks to talk on your phone once you finnish the call and hang up it go's back to.your music

Always ggoodbto have a protection plan, in case you have a problem

Ive had it for my other devices from best buy. I cant imagine not having geek squad coverage Its has saved me coutless times

Seems worth getting for bigger purchases which I am glad I went ahead and did.