Customer Ratings & Reviews

This is so much help. Came in handy when we needed the head band replaced

Excited that my headphones were covered under this plan. I used it last year for another pair of headphones and they replaced them right away! Definitely worth the money.

Peace of mind, I had bought sony xm4 and the battery life eventually depleted to the point where they couldnt hold charge. I bought this plan and sure enough best buy refunded the money without question.

affordable price and fast shipping great for the budget and gift

Really good product and quality of sound is amazing far better than AirPods. Great for indoors and outdoors. Can transition ambient sound to noise cancellation or the other way around. Just need to need to using the Sony app to really do anything. Price could be a bit lower really good product.

good quality headphones, very flexible and can bend to fit in almost anywhere even pockets

I always buy Best Buy's protection plan when making a purchase over $300. Especially when it's something that has a battery that's irremovable like Bluetooth earbuds. They make it so easy to exchange your product, in and out of the store within minutes.

It is a great pair of earbuds, crisp sound, great bass, easy toggle for different modes so you can tone out the outside noise or hear others while still wearing them. Would give 5 stars, but no fault on best buys end. Earbuds started getting static which was annoying. Never fun getting a defective item.

It’s very important to have protection for these products because it’s something that can accidentally stop working

if you have longer hair and if its wet the ear muff will come up

Best on everything, I can listen to music and hear my surroundings like if weren't wearing them. Also, when activate the noise cancelling I do not hear a thing. I just keep loving them more and more

Bose open ear technology is mind blowing. Being able to hear everything going on around me, and being able to be jamming is amazing. I would highly reccomend to anyone!

These headphones are excellent it sounds like you are in a room with the music playing all around you, noise canceling is pretty good but is better with music playing, love the touch controls at the side of the headphones but they did have some software issues in the initial few months that have been resolved thank goodness. Overall a I’m in love l good job Sony. :)

Always feel better when getting protection, recommend always

So im writing this review 9 months after the purchase.. Thank goodness for the warranty, the right ear piece has stopped working.. Other than that it does what it's intended to do.. No complaints in reality other than either i have a defective piece of equipment, or there's a short life cycle for these.. We'll see..

Nice i like because its ease to conect and to use outside when i play

Cant complain love them. If you are looking for some is the better choice.

I always buy the 2-year accidental protection. Something usually happens and paying for the extra protection is always worth it!

A few dollars now or $100 later if something happens to them? Yup a few dollars now is worth saving $100 later!

The headphones work great and have lasted a few years without any issues and drop in quality. Amazing sound and noise cancellation feature. Cheaper than apple’s beats with the same sound quality.