Customer Ratings & Reviews

Best headphones for the price! Can’t go wrong with the brand and model.

My son has had a lair of these for over 2 years. They started to have a sound issue in one ear so ee used the warrsnty and got a new pair for free

Beta thing to buy from Best Buy is geek squad . Do it buy anything with out thsi it gives you security to change or repairs for at least 2 years

First time using ear pods, need to learn more about how to use but without knowing exactly how to use wore them yesterday, sounded great and were really comfortable. Only issue was that just bought 2 Samsung tv’s last year and they say will only work with tv’s 2022 and newer.

I have this protection protection on all my devices. 10/5 I dont find this as an expense or waste. Its the peace of mind for people who buy expensive devices. This protection makes me reconcidee whenever im about to buy tech at some other store, just because of the protection plan. I'd rather buy the best buy protection plan than the seller guarantee

This has come in handy on multiple occasions. Wont buy anything without it, and do not have to - thanks total tech membership!

The warranty on the headphones is such a life saver.

Nice to have someone to have your back when things go wrong.

Outstanding sound quality at an unbeatable price! The perfect pairing. They fit my ears like a glove, staying securely in place during my runs, and deliver crystal-clear audio. Strongly recommended!

I buy the protection plan for nearly every product I buy. I have had to use them 3 times now. It’s so easy to use. Best Buy really treats its customers right.

These are true to their description. Working outside can get loud, these buds do cancel all noise and the sound quality is incredible. It is great to know they are greatly protected with the warranty.

Good had phones. Sound Quality are good! Connects all the time.

Overall these are good quality headphones. I would recommend them for purchase!

These make the gym so much better! Love how they don’t touch your ears

Very good, firstly to put it close to your ear and not get in the way, great for exercising, running and much more. (I never got used to other earphones because they had to be put in the ear).

Great headphones. The sound quality is superb. And Best Buy support is A1. They will fix them so quick, or replace them if you have the warranty.

Just the warranty I like getting it because I’m always scared of breaking my stuff and just having to get new ones

Protection plan is an absolute must! I've never had an issue returning anything with the plan. Extremely easy process. I can't recommend it enough.

Fortunately, Samsung has not given me a reason to use it. My past experience has been positive!

Best coverage copared to other retail stores and online stores like Amazon.