Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4523 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,523 reviews
  • Rated 5 out of 5 stars

    Amazing headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work wonders, base and the way music sounds is amazing! Definitely recommend getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phone work and sound great. Very comfortable, I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using ear pods, need to learn more about how to use but without knowing exactly how to use wore them yesterday, sounded great and were really comfortable. Only issue was that just bought 2 Samsung tv’s last year and they say will only work with tv’s 2022 and newer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence in the Plan!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like I needed to do this, as you never know with products that are new to you, and the price was right. Customer Service in the Boise Store has really gone down, as I had to ask about the plan, and they used to ask you as you checked, or let you know it was available. Same goes for any rewards you may have acquired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup! Definitely a must!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a no Brainer. They cover pretty much the important stuff. Definitely a must for any tech you buy for a peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy to have theis after my last set broke!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what anybody says always get the warranty i accidentally mest up my ear pods i had bought and thanks to the warranty they just switched them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good policy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Policy works. Take the items directly to best buy and you can swap it out for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always, always ,always ,always, always ,always, always, always ,always ,always, always ,always, always, always ,always ,always, always ,always ,always, always ,always ,always, always ,always get GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing. Customer service is great and always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just as good as headphones that cost $200+ for a fraction of the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alternative to Apple’s Beats

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great and have lasted a few years without any issues and drop in quality. Amazing sound and noise cancellation feature. Cheaper than apple’s beats with the same sound quality.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    SOSO

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD BUT I DIDNT HAVE YO USE IT FOR MY OTHER THINGS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headphones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does exactly what it's meant to do. Sound is clear and loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and great comfort and affordable and can't wait for new models to come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited that my headphones were covered under this plan. I used it last year for another pair of headphones and they replaced them right away! Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product I purchased this protection plan on was the best thing to happen. The headphones broke days before the geek squad warranty ran out. That product is no longer available so they gave me any other headphones I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device protection

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works if you need it. I've needed it in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for small items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have for headphones or similar items that are prone to being dropped or just plain dying out on you. I always get this when i make small items purchase of higher value. something doesn't work and you take it and explain what is wrong and you get a replacement. easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think its worth it.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plans from Geek Squad are great. I have been able to replace many broken earbuds and it's great. you can also replace earbuds with different earbuds and pay the difference.

    I would recommend this to a friend