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Customer reviews

Rating 4.7 out of 5 stars with 4368 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,368 reviews
  • Rated 5 out of 5 stars

    Love them…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the price. Haven’t had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny. If you have any doubts about this being a waste of money, just ask a representative explain the benefits to you. You will not regret. I had to use it once on previous earbuds. It pays for itself and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues when product malfunctions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Easy exchanges on any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the geek squad protection plan on most of my products. Easy to use, Best Buy will damage replaced or let you choose a new product for your damage item. What sucks is that you have to pay for a new geek squad protection plan every time you need to replace your item. The second reason why I didn’t give it 5 stars is because some products such as TVs have the geek squad protection but Best Buy will not honor the plan unless the TV was installed by a Best Buy employee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Always better to have a protection on your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you hear the beat :)o

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is long full charge. Noise cancellation is on point ! Phone calls are clear and any shuffling is not heard by the person on other side ! Great pair you better wear !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never invest in highend electronics without this.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy expensive personal electronics without this insurance. Never had an issue with a return due product failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my daughter a set of earbuds and within a month the dog had gotten to them. She was crushed but I purchased the two year accidental protection. I took them to Best Buy and without any hassle they exchanged them for me, right there in store, and didn't cost me anything. Great option, especially if you have children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've yet to actually use the protection yet as the product actually seems very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-year protection?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2-year protection plan seems good on the surface, however, I have not had a chance to use the warranty yet. With that being said, I always protect my items with warranties that make sense. Eventually, something will go wrong. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best of the best, noise cancel is wow super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment especially when you buy it for your girlfriend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my friends autistic 8-year-old. He loves gaming. This way he can play his games and it's quiet for them to concentrate on their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that without a doubt if anything was needed- the repairs or replacement would be smooth and what is best for my right schedules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XM5 Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones my wife has the Airpods Max Pro and this is even better than those, Sony did a great job on this one, worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont pass it up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just gotta get the insurnace its a must have im saying this from experience also ive been a member quite some time and insurance on my products have always been a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent, especially for earphones. I have noticed that, for some reason, all the earphones I purchased tend to break quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased qc 2 to replace original qc earbuds. Sound is excellent, great fit, and improvement in size is a plus. Only complaint is the connective issue will Bose app and earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from them. The case is a bit big though which isn't a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Store and friendly. Very lovely and the personal are very profesional.

    I would recommend this to a friend