Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,370 reviews
  • Rated 5 out of 5 stars

    One of the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad... super easy and convenient!... they give no hassle if your product messes up on you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it as i work in construction and have broken many pairs of ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for electronic accessories that you would want to put under. I haven't had to use them yet, but it's necessary to have in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for Tech insurance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection has came in clutch to save me with damaged headphones or failing headphones. My receipt is on file/record and i just had to bring the headphones and charger. Very simple exchange for new ones. Saves you money rather than buying whole new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung bud pro 3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound perfect a like very much .estan comodos para usar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked. Replaced earbuds with new version of the same thing/same price with no issues. Bought a new plan with the new earbuds too!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device , I greatly enjoyed and records it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and it really is noise canceling. They are light weight and the carrying case makes it perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the insurance.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earbuds stopped working, and I went back to Best Buy. I did an even exchange, and it was so easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for headphones! As long as they weren’t intentionally abused, you get same day replacement or gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad protection in the past and it is really good. Had 2 year protection on an IPad key board and it failed 1 year and 11 months later. It was replaced without any questions. Great for peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grea for price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They working great and last no drop in quality over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality for the price. Ive bought more expensive headphones in the past that never sounded as good as these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a Excellent idea to make sure your products is covered through a protection plan. I make sure to add this to every item I purchase from Best Buy, and without a Doubt I,d tell anyone, please make sure to get this for every electronic you'll be visiting the store for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken headphones!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage allowed me to get my headphones replaced after water damage. Great service, I was very pleased with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to invoke this service for the item that I bought it for so far, but I have done it in the past and it has been a good experience. I normally skip the warranty, but on things like controllers that can get dropped, I like the extra protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was clear and crisp. Was easy to use and adjusted well. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should get it to have piece of mind!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used in the past geek squad protection and I believe this is must to buy after every purchase, I get it you don't want to pay extra, but in my case if something breaks you'll be really glad to have purchased the protection plan, so don't hesitate and better go and get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended Warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Best Buy's 2-Year GSP for the Sony WF-1000XM5 earbuds. I always purchase Best Buy's GSP on high ticket items and they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE PURCHASE PROTETION WITH THESE DEVICES. TRUST ME, YOU'LL BE GLAD YOU DID.

    I would recommend this to a friend