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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4518 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,518 reviews
  • Rated 5 out of 5 stars

    Hey to have a little insurance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great plan with good protection. It's not that expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection program can't beat it for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing warranty saved my butt when my favorite earbuds that cost a lot died after a year and a half got a full refund to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few dollars a month for extra protection.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy after a product that I purchased over a year ago began to show signs of excessive battery drain and connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance one can ask for, if anything happens they exchange with out asking questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea to get for technology

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had got the protection plan? Just in case something went wrong with the earbuds I bought and I am so glad I did. Because it saved me two weeks of time. Sending my earbuds to the manufacturer because I just swapped him out at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great to have. My Sony headphones broke and they didn't have the model to replace it so they gave me store credit for the same amount I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a service I would highly recommend. Best Buy always backup their products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with getting the squad protection. It is probably the best and worth getting just in case. No hassle when it comes time to use it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a no brainer. They typically just replace the protect. Its one that covers damage so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection one can buy, if something happens they replace it no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Preserved: A 2-Year Shield with Geek

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Navigating the unpredictable landscape of electronics can be a daunting task, but the 2-Year Accidental Geek Squad Protection is a sanctuary for your gadgets. Investing in this safeguard is like ensuring your tech has a superhero by its side. Over the past two years, this protection plan has been my safety net, providing coverage against accidental damage, spills, and unexpected mishaps. Geek Squad's efficient and customer-centric approach shines through in their quick responses and hassle-free claim processes. It's more than a warranty; it's a promise of uninterrupted digital joy. What sets this protection plan apart is its comprehensive coverage. From drops and cracked screens to liquid spills, Geek Squad has my devices covered. The peace of mind knowing that accidental damages won't turn into nightmares is invaluable. Customer service is a highlight of this protection plan. Geek Squad's team is knowledgeable, responsive, and genuinely invested in resolving issues. Whether through phone support or in-store assistance, the Geek Squad consistently delivers a level of service that goes beyond expectations. In the tech realm, uncertainties are inevitable, but with the 2-Year Accidental Geek Squad Protection, I've found a reliable ally. It's not just a plan; it's a shield that preserves the joy of using gadgets, knowing that Geek Squad has my back. Investing in this protection plan is a commitment to a worry-free tech experience – a choice I've never regretted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best for siund and calm silence on a olane!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the protection plan for any phones, headphones etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the geek squad they help with what they can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for shox headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my shox they did a full replacement at no extra cost to me fully upholding their end of the agreement. The side button on device quit working and no volume so they replaced without any fight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squaaaaad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must when protecting your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some weird issues with my tv screen, these guys came out the next day and fixed it. A little pricey but worth the cost for the ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skullcandy Anc 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. I bought a pair for my son for Christmas and decided to get one for myself. These are the best headphones I've ever had. The bass is booming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how we work with a person face to face and not via phone and mail.

    I would recommend this to a friend