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Customer reviews

Rating 4.7 out of 5 stars with 4370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,370 reviews
  • Rated 5 out of 5 stars

    amazing headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Growing up I always relied on Sony products. The Sony headphones can never do you any wrong. Great sound quality and great adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With most purchases it's good to get a warranty. You never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very good decision, i can't complain...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the Geek Squad Protection coverage before (for a different purchase). The Best Buy associate made it easy and helped me pick a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Added Benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used geek squad protection, but I hope it helps! It was pretty cheap and a nice benefit added just for peace of mind! I don’t plan on losing or damaging my headphones, but does anybody? Haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessarily for expensive items

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad. Excellent service and technical support. Nice to have it for expensive items. I always bought this service for y expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the accidental insurance. You never know what can happen. With this, I am covered for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Best Buys Geek Squad Protection numerous times on items purchased. Has been a good investment as I have needed the protection on a few occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I have ever owned, complete noise cancellation of even the loudest noises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good. Sound is amazing. They fit very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones EVER!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really want to listen to music in a way you’ve NOT before, then you are missing out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good except…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good only this I don’t like the used my warranty to trade my Bose headphones because the one was static after a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Few Extra Dollars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having peace of mind for a product I was "iffy" about makes perfect sense to me. Turns out, the product is actually better than i though, but I'm still glad to have additional protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From Ryan.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with this warranty and it was worth every penny that I spent for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think it’s a amazing program think everyone should get it when you make a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given how unreliable bluetooth headphones seem to be, of all products, a warrantee is pretty much obligatory. Especially if they are supposed to go under water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given how unreliable bluetooth headphones seem to be, of all products, a warrantee is pretty much obligatory. Especially if they are supposed to go under water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sound really good for the price . Totally recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and they stay in the ear very comfortably wouks recommend they are around the same as airpods as far as quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad service plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Geeksquad service plan for our daughter head set it’s always great to have this !

    I would recommend this to a friend