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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,370 reviews
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality would repurchase my kids love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a 2 year warranty, never know when something is going to break

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, glad i bought this so that i could have peace of mind

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, glad i bought this so that i could have peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really need it incase what happened on your gadgets you can change your product without a charge and depends offcourse on what happened and if its included and what covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always pick warranty for them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident happens so this warranty are the best. This warranty cover everything so is worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones, sound is amazing wouldn't trade them for apples

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me a broken product. Item was no longer available and refused to replace item. Forced me to return. Also called customer service and they left me on hold for an hour then they deliberately hung up on me refuse to connect me to a supervisor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    better to have and not need.....

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there to protect you equipment. better to have and not need.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. It is a bit tight and heavy though but the sound is very crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything from Best Buy that has a warranty and do not add the plan. I have save 100's of dollars because of this. It is almost guaranteed sooner or later the warranty will be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love warranties

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything from Best Buy that has a warranty and do not add the plan. I have save 100's of dollars because of this. It is almost guaranteed sooner or later the warranty will be needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the warranty and usually don’t purchase such as I have not had a good experience in the past.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and nice sound. Highly recommend...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have some kind of protection for my new Sony headphones I bought at Best Buy In Cerritos, CA very much also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s needed since they might break as time goes. It’s better then buying them later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bass

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headset. Working, traveling and connecting to my TV.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good to have

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't tend to cost much and gives you a free replacement if your stuff breaks and or stops working. It's good to have in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too notch customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I have an issue with any of my protection plans I am told to go pick out another item with no hassles. If they dont carry it anymore I can upgrade and just pay the difference in price. AMAZING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love these ear phones. Prices were good too. Works well. I recommend them to family and friends.

    I would recommend this to a friend