Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,370 reviews
  • Rated 5 out of 5 stars

    Accident waiting to happen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy to call and have replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection plan

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get protection, not a bad price for it either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it. Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure getting this. My Tv stop working. I got the protection plan. Literal took them the tv. And employees said, here you go let’s go get you another tv or get something newer. That easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan in the world

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for this plan! Life saver when my item broke, was quickly replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year geek squad protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet, but I'm the kind of person who always has to buy new earbuds every year because I break them. for the price of the warranty, I think it's pretty fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it everytime

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y’all be dumb not to get the protection plans. Allows you to have then replaced if damaged. I often forget my headphones in my pants and wash them. With the protection plan, i can switch them out

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the money !

    |
    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan at a discount, it’s 100% worth the money for the way I throw these headphones around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Affordable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy affordable for adolescents. They loved them. So that means they'll use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, my wife loves them. She uses them for working out, they feel light and breathable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GA

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very durable, strong, adjustable control and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on these are impressive. 10/10 recommend. Easy to set up, works with Siri. Easy to open case. And fit comfortably in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for my Sony headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you break your electronics or don’t have the best luck with them, you should buy the insurance plan protection, is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds good product for a couple weeks when at the swivel part broke while wearing them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a little protection for your product is always worth having cause you truely never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are always there when I need them, I never miss a chance to apply them to my items, a must addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love, love, LOVE THEM! Had to buy 2 pairs. Works independent of each other so i can leave 1 charging or i can flip flop. Only works for music, controls are ear dependent (if that makes sense)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know i have protection on my products and the help from geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes in handy, no issues with getting new earbuds in the store

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Buy it thank me later

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had too many mistakes happen in the past. I always buy the protection plan now and its always been worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great warranty to have for any of their items!

    I would recommend this to a friend