Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • The text in the image shows two types of headphones: one is a Sony over-ear headphone, and the other is a JBL earbud. The text "R" is also visible on the Sony headphone.

2-Year Accidental Geek Squad Protection

SKU:
6627913
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,370 reviews

  • Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our extended warranty and we'll always get one for all of our products at Best Buy. Thanks for all of your services.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Service warranty

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with my headphones. It is worth purchasing a warranty for any type of headphones

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan around. Best Buy facilitates protecting your equipment with their protection plans and submitting a claim is really easy.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • 2 Year Accidental Geek Squad Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. I would suggest everyone that purchases items from Best Buy to add the 2 Year Protection Plan.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • 2-Year Accidental Geek Squad Protection

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It's a warranty plan, I've yet to use it, so expect an update in the future.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Safety

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting knowing I have back up in case something happens

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good insurance

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad! Hopefully I won’t have to use this anytime soon.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good buy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been really worth it. Had to use it and buy another one on 3 separate times.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection plan to the headphones I purchased for my boyfriend to use at the gym. I accidentally washed his last pair with his shorts so the protection plan is worth it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great for running

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can hear my surroundings while running, it doesn’t fall off my ears and light weight

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Item for my son and he loves them. Definitely recommend.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Recommend the protection plans

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think it's ridiculous and waste of money to buy protection plans. Ones from Best Buy are different because Best Buy actually honors them and makes the transaction easy.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Another great protection plan

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident in the safety net provided by this plan

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the extended warranty, nice peace of mind...

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • No regrets

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any headphones! It's great being able to replace them on the fly when something happens to them.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these before, and theyre great. Lost the case to them and had to reorder it, because the price to replace the case is insane. Recommend you buy a sticker tile if you get them and be a stickler about putting the buds back in the case.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Customer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi i really didn't like this item. It didn't work fir my phone

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad protects so much!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for headset that gets daily use. Good to have if anything goes wrong with them.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea to insure electronics, down the line, it pays off....especially since its pricey to repair by experts..I'm satisfie. This is a decent price , fir the yearly protection

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Stay Protected!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are getting an electronic device. You need protection

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 81, Showing 1,601-1,620 of 4,370 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.