Customer Ratings & Reviews

One can’t be too careful with new devices or appliances

Get the accidental Geek Squad Protection. Spend the extra money. I got this on my JBL headphones that I use for the gym. For some random reason, it just started to fall apart. I was able to replace them when I brought them back for the team to look at. I’ve been very happy with this service. I didn’t buy it with the last headphones, but it’s a great program and I now buy the added protection on most of my purchases.

You always have to keep your technological products safe.

Geek Squad protection is always a good value! I love being able to protect my stuff in case something happens to it.

My lj tones died on me and i was at a loss of what i could replace them with. Bestbuy abused they no longer sell those types of head phones but i needed something that would allow me to listen to things at work while not having to sit directly in my ear. I was pointed to yews after having purchased some headphones that just didn't do it for me. I in fact Luke these alot.

I always purchase the 2-year protection when making any big purchases and Best Buy has always made the exchange or repair process easy and convenient!

Hope don't need warranty . But will use if needed.

[Employee of bestbuy] Geek squad protection guarantees that i can get a replacement for my device if it is damaged accidentally.

Simply practical, doesn’t need to be expensive and latest of models. Works for me well. Quality sound like someone is sing behind my ears and still go on with my task.

I've had to use the accidental coverage twice, and both times I was treated very well. The first time I cracked my screen and it was repaired and sent back in about 3 days. The second time I got a new phone for free because the power button wasn't working, but I think that was my fault! I've had to use the accidental coverage twice, and both times I was treated very well. The first time I cracked my screen and it was repaired and sent back in about 3 days. The second time I got a new phone for free because the power button wasn't working, but I think that was my fault!

I love JBL for their price, performance and quality! They have never disappointed for as long as I’ve been using their products and they are my first choice every time.

Great sound and price. The noise canceling is decent. I just wish these came with a case.

Did a great job with there service and there was no problem with the device after

Well I bought some in December and unfortunately I had a problem with them that got wet and no longer charged but I went to the store and they exchanged them for new ones through the insurance and the product is very good I recommend them 100%

Just used it today and came in clutch. Easy to follow quick turn around

The precess to return my earbuds was easy and I got a BestBuy store credit without any issues. It's worth to buy the protection plan.

Worth the purchase, protect yourself with this insurance.

Always buy the insurance change with no question ask, you explain what happen and noblore question is real, i buy my camera 90d canon is real good the insurance

I have used geek squad in the past for a previous purchase, very easy drop off and pick up.

Love the geek squad definitely would recommend it to family and friends