Customer Ratings & Reviews

I usually get geek squad protection on my products I buy for my son. When I bought his ear buds I just wanted to be safe "just in case". Happy that nothing has happened but peace of mind over everything

Good peace of mind knowing that you can get item replaced if accident happens to your device.

Service is always great. The appointment requirement is a bit annoying, but I understand why it's set up.

I always get this, it is always useful. I move a lot for work and it doesn't matter what store you buy it at vs. where you use it.

We Took the insurance just as a precaution! Never know

Alaways worth the piece of mind. Buy the open box save several hundreds and then get the geek squad..

Love the 2 year warranty! Was able to return some headphones that were hurting my ears and got my money back with no issues

I got it on my Sony WF1000-XM5 to protect them from the wear and tear of the tips that tends to happen. Basically this protection plan covers wear and tear and accidents. Very easy to fulfill too. Just enter any Best Buy with the broken device, head to the check-out line or customer service, confirm the protection is still good, if it is the will help fulfill it. Either they will give you a store credit, gift card, or allow you to exchange it on the spot for a new one or something else, or they can even order another one if it isn't in stock if they are still available and have it shipped to your house. Super easy to use.

Good protection. It makes me feel more secure in my purchase.

I can always count on best buy protection to be there and repair, replace as needed

I've bought two of these. Both of them, after around 6 months of use, broke where it extends. It's a cheap plastic cover that protects the cables running on the side. Excellent quality, but poorly made. And it's not covered by warranty.

Geek squad always knows how to help! Will use them again

Great for accidental damage or breaks definitely think about getting it

Good to have it! Little bit expensive but worth the risk

Exceptional choice. My headphones broke within a year, and I walked into my local Best Buy and got a new pair of headphones at the same price at no cost as a replacement. Stellar service.

Great service, easy to work with. Understood my issue and was quick top resolve

They return your money or change the product. Good investment.

Does exactly what it says! I’ve never had a bad experience over 15 years of using this service.

Best peace of mind insurance for most of my electronics

This makes me feel at ease. Anything can happen to your stuff.