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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4527 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 4,527 reviews
  • Rated 5 out of 5 stars

    Not worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay headphones not worth the price tbh sounds great but last bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers it all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up for the tech support to cover all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection program, excellent coverage. Good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my buds!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and clear sound. Very sturdy and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great choice if your looking to protect your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Replace the item when it break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aftershock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them mom!!! Love them incredibly lightweight and 2hour charge and it last up too 10 days !!! No regret buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't tried these but others I tried worked well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's too expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure the Geek Squad protection is still really good but it's too expensive. I bought my headphones from a competitor with a three year plan that was cheaper than the two year plan at Best Buy. When I tried to order a second pair from the competition, they were sold out. Luckily Best Buy had them, but I paid more total and got a shorter protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any headphones, earbuds, cellphone accessory. Every time my headphones go out I just bring them back for a replacement pair.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best 1st pair of headset

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am amazing sound and an amazing noise cancelling, battery last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy insurance on my electronics especially something so small like the samsung ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty at Best Buy is the best by far to protect your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is very needed for headphones because some may have lost performance after a year and getting a replacement is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in so handy especially I purchased some defective pairs. This has eased my concern on if the next pair quit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Protection in case something happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must have in this device laden world we all have to share. Bottom line = get protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heard it all.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hearing aids are exceptional. I've purchased from other companies but not with the quality like these buds and headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for electronics

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always provides the best service after the sale. It's nice not having to worry about things that could go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey more than my other warranties but hopefully I won’t even need it, geek squad is always great

    I would recommend this to a friend