Customer Ratings & Reviews

Well I bought some in December and unfortunately I had a problem with them that got wet and no longer charged but I went to the store and they exchanged them for new ones through the insurance and the product is very good I recommend them 100%

They cover and protect everything no hassle or delay.

Geek squad protection guarantees that i can get a replacement for my device if it is damaged accidentally.

I have owned many wireless noise, canceling headphones. I am a runner outdoors, and I was looking for something with high, volume and more base. I was very surprised with the base and the volume these headphones exceeded the volume that I was looking for an absolute love thr base. The one thing I can say that is not perfect is it doesn’t feel, snug around my ears, but with the volume so high, it’s unnoticeable. Happy with my purchase. 

On any items you want to protect I feel this is worth it, I've only heard good things about best buy's protection plans so I decided to protect a device I cared about it was a no brainer.

I always buy the warranty along with the product. I've never once been hassled with a return even if the merchandise I purchased went up in price later they always made up the difference. I bought something on sale once. And even after it went off sale they still replaced it. All I had to pay for was the warranty again if I wanted to. If I didn't want the warranty I would get the product for free.

Glad to have protection and it is good insurance for me to have! No Problems.

Based on the product being purchased, how likely it is to break, and price of protection plan you have to decide for yourself whether it’s worth it or not. I usually find that it is. Very importantly it’s easy to use.

Get the accidental Geek Squad Protection. Spend the extra money. I got this on my JBL headphones that I use for the gym. For some random reason, it just started to fall apart. I was able to replace them when I brought them back for the team to look at. I’ve been very happy with this service. I didn’t buy it with the last headphones, but it’s a great program and I now buy the added protection on most of my purchases.

I have had to use this twice for headphones and both times they replaced my headphones no questions asked

Great to know i have a fall bacl if something happens

My lj tones died on me and i was at a loss of what i could replace them with. Bestbuy abused they no longer sell those types of head phones but i needed something that would allow me to listen to things at work while not having to sit directly in my ear. I was pointed to yews after having purchased some headphones that just didn't do it for me. I in fact Luke these alot.

I got the XM5 over the head headphones. I pretty much like all of it & the sound. The only thing is they will tend to wanna fall of with brisk movements/jolts.

GSP is great. No fuss. no buts, no ifs! It just works

Sound and fill awesome. I will definitely recommend to amyone for everday use.

Haven't used the Geek Squad as of yet but from what I can read from buying the warranty it sounds great to me

I always get it. They can always help. Very good service

Must have for headphones. Love this plan soooo much I can't recommend it enough. As a runner I barely ever have a pair last 2 years. But if I do I do but when I don't 95% of the time. I just come to the store and swap them out.

We are very satisfied with our purchase. The salesman made sure we were happy with the selection.

Very helpful with helping and choosing electronics