Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • The text in the image shows two types of headphones: one is a Sony over-ear headphone, and the other is a JBL earbud. The text "R" is also visible on the Sony headphone.

2-Year Accidental Geek Squad Protection

SKU:
6627915
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4531 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,531 reviews

  • So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! They have been a huge help to us when needed.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Essential

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful. Always recommend this when buying an expensive tech item

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Valuable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with this protection plan always accurate

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • One on one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my family member to be able to listen to their music without everybody else telling them to turn it down

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good team nice and professional...muy professional

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Always buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the insurance, u never know when u will need it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protect your purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy headphones I always make sure the protection is included.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • LG Platinum + blueooth headset for phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tone platinum + is great for handsfree while doing stuff.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Get it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get insurance, you never know when you need it. Life saver.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Effective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Works. I've nevere issues with redeemong warantys.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A must have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance plans are a must have, especially with headphones!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad can help for every issue that you have they can fix it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves how well the fit and sound.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's safe to have geek squad protection, specially on accessories.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Best phone in the market will recommend to everybo

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone in the market will recommend to everybody

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended Best Buy protection plan with purchase

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Thankful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use and so grateful I purchased it easy to protect

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've ever had I love the be aware mode

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Not the Same

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I use to love Best Buy warranties the process is not the same. I had to exchange my headset several times and often it was within a month or two after purchasing and I still had to pay for the full warranty and didn't get a refund on the remaining warranty.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 188, Showing 3,741-3,760 of 4,531 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.