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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4518 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,518 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have protection in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keychain attachment, and the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on to have for all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to any pair of ear buds. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is such a great investment as it offers complete protection for a fraction of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection coverage! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A financial and emotional safety net.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection for my BestBuy purchases because it brings me peace of mind. I never have an issue returning products and getting repairs as needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation are excellent, but I personally don’t find these comfortable. They don’t stay in my ears during workouts and tend to fall out. After about two hours of wear, my ears start to hurt—not because of the sound, but from the fit itself. I wouldn’t buy them again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, the sound quality us giid and theres almost no sound leaks. The battery life lasts about 3 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great money savier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan I had old Sonys that broke down and I used the insurance to get all my money back and I purchased the new ones .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fine choice to get if you’re unsure of a product or model and it’s warranty in the box to have a backup protection plan if something should go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend, Insurance helps with breakage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend the accidental insurance through Best Buy Best Buy has been very good with their customer service aspect of it although keep in mind accidental insurance coverage does not cover theft or loss so that sucks but if you break them and you still have them then it works really really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I encountered a technical issue with my device, Geek Squad was quick to respond and provide assistance. Their customer service was prompt and efficient, ensuring that my concerns were addressed in a timely manner. The support staff I interacted with were knowledgeable and patient, taking the time to understand the problem and guide me through the troubleshooting process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them, noise cancellation is not like a 100% accurate, but this are my first noise cancellation headphones so I don't know how it really supposed to be, but everything else is really good, and the battery last long for so long even with high volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is a must have, I don’t purchase anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind when you have a little kid and puppy around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT, IS WORTH IT!!!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the product is important to you get the warranty, you wont regret it, my JBL headphones broke after a year and a half and they exanged for new ones, after 2 years my Skullcandy Crushers stopped working a week before the 2 years and I got the money back, and Best Buy verified that it wasn't working, I was not just returning for nothing, IS TOTTALY WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection. Have not had to use, but like being able to call if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans in the industry

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind i get with best buy protection plans. I use items like bluetooth headsets all day and i get all i can from the life of each headset i use. The protection plan isnt just another plan that you get but never use. Best buy makes exchanges up to 2 years with no questions asked when its time to exchange your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they handle their protection plan. Realiable

    I would recommend this to a friend