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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4518 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,518 reviews
  • Rated 5 out of 5 stars

    Jlab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure that I grab the 2 year Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have an issue they replace the headphones free so its awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much needed. A just in case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones were overly loved and used everyday, everywhere. I got them replaced that same day I brought them in, over a year later. They were beat up, but still they replaced them. And the same for the last time before (I got refunded the full amount, it wasn’t in stock at that time) All Because I got the 2year plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Favorite earbuds hands fowb

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had airpods, g fits, and powerbeats pro. These were the only in-ear headphones that I've actually fallen in love with. Customizable button presses (up to 3 taps) and incredible customization in the app make this a top tier everyday use product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swsawe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I've ever bought and ive bought 7

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection is Op

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would always get this added with products i buy it every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! One of my husbands favorite by far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear and great bass comfortable in the ears

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    A good bang for my buck

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of JBL Endurance 3 headphones, after 3 sets of the JLab Epic Sport ANCs. The sound quality is really good for headphones in this price point. There have been some connectivity issues, and the first few times using them hurt after a long listening session. I may also have overestimated how water resistant they actually are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST STORE EVER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY LOVE BEST BUY PRODUCTS. THEY HAVE GREAT SERVICE AND ALWAYS FIX WHAT PROBLEMS NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions ask, Definitely worth the price. I've add one everytime I buy a headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skullcandy Anc

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great! I love the bass adjusting!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommend spending the extra cash on getting the protection plans on any major purchase did get it when I bought my AirPods and when the battery started to go bad in them I could’ve just used AppleCare but I don’t have that one the headphones and without Apple Care it cost almost as much as a new pair to replace the battery in them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchase options for warranty anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the top headphones out on the market,great sound,top performance, great highs and mids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy process to get my headset replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! We went in initially looking at Beats headphones but my store representative asked what we were looking for in quality and features, showed us different products and features, let us experience each one and we decided on these. They are perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with the first hearing aids and they changed them without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the headphones for 3 years Had to change the muffs in a year but everything thing else still nearly new and the battery on it lasts for ever! Good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    General Warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit too expensive if you are getting quality headphones but worth it if you worry a lot.

    I would recommend this to a friend