Customer Ratings & Reviews

I always buy protection, but stinks I cannot use my Rewards to purchase!

Definitely a must have! I always like to get the 2-yr protection

These are the best headphones I have ever bought. The investment is worth it. 10/10. They will last me forever. They are great to wear for the gym, they do not fall or slip during any sort of workout I have done.

JLab is a terrific company for several reasons, including their excellent price on warranties. The battery life can last as long as three days without charging the case. Considering the price of the device, the audio quality is acceptable. This offering is an excellent place to start for those moving to basic Bluetooth headphones.

Easy to use this plan they will just give u a new one at the store if this one breaks

Was able to return my defective headset that had a loose cable and get a replacement. Only having to pay for new protection plan.

Excellent choice to protect your gear, perfectly expensive invest that we can get an accident or even a failure we know how technology and hardware is. So for me I think is the best choice and recommend to everyone

Definitely worth it. Easy to get an exchange when it stops working

I bought these for my son, and he loves them! We got them on sale for $25. They charge pretty quick and are good at noice cancellation. We bought the warranty just in case we have problems later on, but they’re holding up so far. We’ve had them for about a month now.

I was probably in shock, when the associate began the fulfillment process for the dammaged earbud that slipped; from listening position, out the drivers side window, and under the tire of my truck. She guided me through the process and ended up very satisfied. Thank you Best Buy Team, Bismarck!!

Best warranty program. easy process during claim, will buy again during all my purchases

I love the earbuds, very easy to use, and comfortable in my ears. I have smaller ears so all I had to adjust was the little rubber earpiece and I never have trouble with them falling out. I also have some piercings that I thought would get in the way but it's very minimal interference. If you are looking for a good alternative to airpods or google pixel buds, I'd say these are a great option personally.

Great headphones. I do worry a little about when or if they will come out with a replacement for then leather ear pads. I use mine all the time and they are starting to deteriorate a little.

Love the warranty, there’s never a question about what’s happened.

It is worth paying the protection because I have had multiple times where my headphones have been broken especially living with children.

I all ways get the 2 year protection on headphones for my kiddos headphones. They are very hard on the gaming headphones. You pay over $100 for gaming headphones and they brake. You take the broken headphone back to Best buy and they replace them , This is the best protection plan ever. Thank you Best buy for your 2 yr protection plans.

Love the sound, incredible. It does get your ears hot if you are outside for a long time but for inside is great.

ist really prfecet i like it i will buy agai thank yiu so much

Great noise reduction. Excellent sound quality. Battery life is excellent.

Love the warranties with Best Buy! You can exchange the products if they are damaged or you can turn the product in and use the warranty to buy a different product free of cost. I love this option.