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Customer reviews

Rating 4.7 out of 5 stars with 4518 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,518 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommended

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection saved me $200 so I would always recommend buying it if you have the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have just in case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok. Never had to use it, but it's good insurance knowing that if something happens I'm covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection? Yes please

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was probably in shock, when the associate began the fulfillment process for the dammaged earbud that slipped; from listening position, out the drivers side window, and under the tire of my truck. She guided me through the process and ended up very satisfied. Thank you Best Buy Team, Bismarck!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if your don’t have kids or pets, you NEED the Geek Squad protection, trust me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy And Convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to just return specify its problem and get you money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money you well spend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I all ways get the 2 year protection on headphones for my kiddos headphones. They are very hard on the gaming headphones. You pay over $100 for gaming headphones and they brake. You take the broken headphone back to Best buy and they replace them , This is the best protection plan ever. Thank you Best buy for your 2 yr protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their warranty. Bought a 2 yr warranty worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work amazing and love the options I have to alter the volume and if I want to block out sound from the area I just tap the right ear bud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son, and he loves them! We got them on sale for $25. They charge pretty quick and are good at noice cancellation. We bought the warranty just in case we have problems later on, but they’re holding up so far. We’ve had them for about a month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very much awesome. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY EM!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER SOLID FOR THE PRICE .clean sound .last a long time even just idle .build quality is great .dont fall out of my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok didnt need to use it to much. Overall worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can exchange for another product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend the warranty because i saw that a recent headphone was released and wanted to exchange and they were able to subtract the money i spent on it to the newest version of it. Im surprised i didnt know about it till a cool bestbuy worker told me how it really worked. But the exchange does not pass the warranty to the other product you exchanged with. So i guess its not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurand on purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad protection for absolutely everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly wireless headphones is great to have GSP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP I got this for JLab true wireless sport edition . I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever bought. The investment is worth it. 10/10. They will last me forever. They are great to wear for the gym, they do not fall or slip during any sort of workout I have done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I always get protection program.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the best buy protection program has always been a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the replacement warranty on my galaxy buds +2. they fully refunded me the purchased amount when my buds were malfunctioning. I did have to bring the original box with seriel number in as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Added Security

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Security for all of our devices is a must have! I have used it a couple times and have been extremely happy with the ease of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone was great I had it for a very long time I would definitely recommend it to other people

    I would recommend this to a friend