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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4518 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,518 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose ear buds are very much liked the sound and feeling it makes you feel wit music like your at the show highly recommend the battery last a while for consistency and the charge will ast about the whole week on an 7 hr shift but the earpods charge fast when put away

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Such a common issue solved

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a headset that did not develop issues over a 2 year period. I have always been able to get a headset replaced, or recover the purchase price using Geek squad protection within a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great so far. I like how I have the option to turn off the noise-canceling option. They are also comfy to use. The only thing I'm eh about is that I cant workout with them since they are not water resistance and Im going to probably sweat if I work out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that i have geek squad protection. This is great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest son loves these headphones – in fact, I almost never see them without them on his head! Bluetooth range is great as his battery life and he says the sun is about as good as you can get for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. My nephew loves them and takes them everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, incredible. It does get your ears hot if you are outside for a long time but for inside is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing my products are protected wherever I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money, Replacements Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s unfortunate that Best Buy Geek Squad can’t do actual repairs for headsets. I found this out when the leather cover chipped away. Geek squad can’t fix any headset problem, even if it’s purely aesthetic, BUT they honor the plan. I went in with my broken set and had a replacement pair in less than 15 minutes. I renewed my protection plan without a second hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend over $100 on any tech, the service plan is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality ear buds I've ever had. Amazing sound and the way it connects to your ear it's impossible to lose. Very recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use this plan they will just give u a new one at the store if this one breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards for Not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection, but stinks I cannot use my Rewards to purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ivory 77

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and the noise cancellation is fabulous. They are waterproof and they stay in my ears when working out! Another excellent feature is they stay charged for a long time. This is my second pair of job as I’ve had in two years. and I still use the other ones as well. These was a nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this whenever you get any earphones if it's offered because we all know nothing lasts. Anyway, I would go through earphones due to it not being long enough because it would get yanked and ruin quicky. With the protection plan, you can easily get another one as long as you get this plan. It's better than paying full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty program. easy process during claim, will buy again during all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did get the geek squad protection and I always do because it not only is it affordable it is absolutely excellent if you have any questions you can call the geek squad if they need to come out they well they are very professional, knowledgeable, courteous, and then the state of what’s going on in the world they follow the Covid protocol very well as well as helps me with everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to return faulty wireless earbuds I purchased more than 1 year and 10 months ago. The employee offered me either store credit or a replacement of the same earbuds (I chose the store credit). Very smooth and simple process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them sounds really good i will buy other pair down the line they are not cheap but i understand why they are not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have! I always like to get the 2-yr protection

    I would recommend this to a friend