Customer Ratings & Reviews

It’s unfortunate that Best Buy Geek Squad can’t do actual repairs for headsets. I found this out when the leather cover chipped away. Geek squad can’t fix any headset problem, even if it’s purely aesthetic, BUT they honor the plan. I went in with my broken set and had a replacement pair in less than 15 minutes. I renewed my protection plan without a second hesitation.

Have you experienced sound before? Did you? After you try this you will

Very good hair phones for the price. I would definitely recommend anybody needing headphones on a budget to get these.

Good materials, comfortable the quality. Is it use and compatible.

Would recommend for anyone getting electronics as they were able to help with replacing any electronics that faltered within the time frame no questions asked.

This review is for the pixel earbuds. A I really have only tested them out. I believe they sound pretty good. Wish they get a little bit louder but that might be the phone I don't know anyway. I really haven't used them but once or twice and that's only for a short period. I went ahead and put on the big headphones and what can you say they work?

Having this protection was part of the reason i brought the open air headphones. It gives me peace of mind that the product is protected.

Okay, please do not spend your money on expensive electronics unless you get this coverage. SO WORTH IT! My son's previous headset broke and it was replaced without any hassle. This is a great investment on my investment!

JBL have excellent sound and battery life... for me they are the best, I recommend them

At this point the protection is a must. This is one of the best and most appreciated things about Best buy ... After every purchase I make they ask "Would you like". And I stop them there and say "Yes please add the protection"

I grabbed these headphones mainly because of the price. So far, I haven’t had issues on functionality but my only problem is that they tend to fall off. I changed the rubber ear tips to the small one and it still falls. The only way I have to keep them from falling off is to turn it 180. I’m fine with everything else except the rubber tips.

I did get the geek squad protection and I always do because it not only is it affordable it is absolutely excellent if you have any questions you can call the geek squad if they need to come out they well they are very professional, knowledgeable, courteous, and then the state of what’s going on in the world they follow the Covid protocol very well as well as helps me with everything else.

I never thought I could enjoy music this way, do I need to say more?

Very helpful and economic. Products are prone to failure and having warranty helps a long way in saving costs and keeping me a best buy customer.

Very good quality! I recommended this product!!!!!

Definitely a no Brainer. They cover pretty much the important stuff. Definitely a must for any tech you buy for a peace of mind!

This headphone is really amazing. The look is sleek amd sexy.

Haven't needed it yet, but it's great to have in case of an accident.

Didn’t realize they had to be recharged but they work good

Very quick and simple exchange process. Would definitely recommend