Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4518 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,518 reviews
  • Rated 5 out of 5 stars

    Always!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get GSP on things like headphones and controllers. Something goes wrong? Just bring it up to the store and they will swap it out for another item. (Doesn't even have to be the same one!) You just have you repurchase GSP on the replacement product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for ear buds.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for ear buds. The protection and confidence is great for a device I use every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t buy electronics anywhere else I love this if anything happens they replace with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad on my headphones stopped working. I took it to them customer service great and they took care of my headphones. Warranty is the best thing to have so go get geek squad. They'll take care of your merchandise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is Amazing!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you are able to control the sound/bass and personally customize what each ear piece does when there is music on or if you are on a call. The only thing that I didn’t like it was that it didn’t stay in my ear during my HIIT workout and it hurted my ear after hours of wearing it even with the different size pieces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the accidental geek squad protection plan for years and everytime Ive had an issue with a product intake them in and I have no issues with return or exchange. Definitely recommend for anyone who uses headphones alot like I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have addition.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for wearable technology. Now I have confidence my devices are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the pixel earbuds. A I really have only tested them out. I believe they sound pretty good. Wish they get a little bit louder but that might be the phone I don't know anyway. I really haven't used them but once or twice and that's only for a short period. I went ahead and put on the big headphones and what can you say they work?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Easy to get an exchange when it stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for certain items

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the money. I always get them on headphones, and they essentially pay for themselves. If you are buying something with moving parts or that is mobile, subject to be dropped, to the elements or constant use, I would recommend it. Otherwise you can skip it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for certain items.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the money. I always get them on headphones, and they essentially pay for themselves. If you are buying something with moving parts or that is mobile, subject to be dropped, to the elements or constant use, I would recommend it. Otherwise you can skip it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for certain items.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the money. I always get them on headphones, and they essentially pay for themselves. If you are buying something with moving parts or that is mobile, subject to be dropped, to the elements or constant use, I would recommend it. Otherwise you can skip it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best warranty in the game!

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the game, No one comes close enjoy your items worry free with no hassle when you actually need to use it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always worth it.

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s almost never a reason to not get the protection plan. Stuff happens all the time in life and it doesn’t hurt to be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on anything I purchase from Best Buy. From my experience in the past, the Team is always helpful and pleasant while trying to fix or replace my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise reduction. Excellent sound quality. Battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it’s worth the extra bit of money. You’re spending a lot already, what’s a little bit more to protect your purchase. Honestly really helps put me at ease while using my tech.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great budget buds

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are amazing. The outside sound toggle is super handy and the talk thru does let you listen to music quietly while still to hear people around you. Overall sound is pretty good. Not the best bass but again for the price I am super happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased 2-year Accidental Geek Squad Protection for some ear buds. So glad I did because they malfunctioned and would drop connection with my phone — almost 2 years after purchasing them. This protection plan returned the amount I paid for the ear buds, which I was able to use to purchase a different pair. So simple! That’s why it was a no-brainer to purchase Protection for my new pair. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty, there’s never a question about what’s happened.

    I would recommend this to a friend