Customer Ratings & Reviews

No matter what anybody says always get the warranty i accidentally mest up my ear pods i had bought and thanks to the warranty they just switched them out.

Just because im a dummy and wash my headphones and they lose quality, best buy always has my back with no questions asked.

Always good to have a backup to the warranty. Hope I don't need it.

I get the 2 year plan along with every purchase of new earbuds and I've never been disappointed with the service. You can get your item replaced for free, or if its unavailable, you receive the original purchase amount on a Best Buy gift card so you can choose a new item. Well worth the price!

Great value. Headphones usually last me about a year and I get ones that are the same model or at least price range. Has saved me easily a couple hundred over the past few years. I use headphones every day

Always ggoodbto have a protection plan, in case you have a problem

Seems worth getting for bigger purchases which I am glad I went ahead and did.

Ive had it for my other devices from best buy. I cant imagine not having geek squad coverage Its has saved me coutless times

Geek squad protection is always 5 star i usually never have trouble returning or exchanging and everything is done fast and easy. I like it because if something were to break or just not work i can easily contact and they either fix it or exchange it.

This is so much help. Came in handy when we needed the head band replaced

You cant go wrong with the headphones you could be relaxing in a chair and the phone rings you just tap the right headphone and it clicks to talk on your phone once you finnish the call and hang up it go's back to.your music

I bought a 2 year protection plan for a pair of Bose Sport Earbuds and had to use said protection plan just six.onths into the plan. Then come to find out that Best Buy no longer carries that particular style of earbuds , so i was forced to upgrade at an additional cost. Then i had to pay for a protection plan again even though i still had a year and a half tofo on the current plan. Someone explain why they didnt just continue my previous plan since the upgrade was just to replace an item that was no longer carried. It doesnt feel right at all. Its mot my fault that they warrantied something that they could no longer warranty. I feel taken advantage of by BEST BUY. WOULDNT YOU?

if you have longer hair and if its wet the ear muff will come up

It is a benefit since, Best Buy covers all of the damages and may replaced your item for a new one or a different product. Not all of the products are available like Apple items. Finally, there is a misconception that TV’s are fully covered which is not true! Do not ad insurance to your TV unless Best Buy’s techs are installing your TV.

affordable price and fast shipping great for the budget and gift

good quality headphones, very flexible and can bend to fit in almost anywhere even pockets

Excited that my headphones were covered under this plan. I used it last year for another pair of headphones and they replaced them right away! Definitely worth the money.

Peace of mind, I had bought sony xm4 and the battery life eventually depleted to the point where they couldnt hold charge. I bought this plan and sure enough best buy refunded the money without question.

It’s very important to have protection for these products because it’s something that can accidentally stop working

Really good product and quality of sound is amazing far better than AirPods. Great for indoors and outdoors. Can transition ambient sound to noise cancellation or the other way around. Just need to need to using the Sony app to really do anything. Price could be a bit lower really good product.