Customer Ratings & Reviews

It's definitely a must have on the 2-yr protection

really like having the protection just in case of accident

Noise cancelling feature on headphones are amazing!!!

I purchased some earbuds and i needed some coverage protection. It never seems to fail that my earbuds stop working right after the manufacturer coverage ends. It's good to know that I am covered for longer now.

So im writing this review 9 months after the purchase.. Thank goodness for the warranty, the right ear piece has stopped working.. Other than that it does what it's intended to do.. No complaints in reality other than either i have a defective piece of equipment, or there's a short life cycle for these.. We'll see..

I use them for sleep, during the day the audio pass mode is great, and they fit super good in my ears

Worth it for any headphones, good use when your stuff breaks

very handy and reliable. it really make me feel like i can use them and not worry as much about something happening.

I love the ear buds. Very clear, and the noice canceling is amazing

Best protection plan hands down. You do not have to do anything Best Buy will replaced the product or honor the makers warranty without the consumer having to deal with the maker of the product. Only issue is that this doesn’t apply to items like TV’s unless it’s installed by an employee from Best Buy in your home.

I bought a 2 year protection plan for a pair of Bose Sport Earbuds and had to use said protection plan just six.onths into the plan. Then come to find out that Best Buy no longer carries that particular style of earbuds , so i was forced to upgrade at an additional cost. Then i had to pay for a protection plan again even though i still had a year and a half tofo on the current plan. Someone explain why they didnt just continue my previous plan since the upgrade was just to replace an item that was no longer carried. It doesnt feel right at all. Its mot my fault that they warrantied something that they could no longer warranty. I feel taken advantage of by BEST BUY. WOULDNT YOU?

What of the best earphones I’ve ever owned. I always struggle with earphones staying in my ear but then never fall off. And the sound is perfect. Only problem I have with them is that sometimes I do have random problems connecting them randomly they will just not connect for a good 10 minutes but other than that they’re great.

Son broke headphones within 3 months of purchase went in and they were replaced same day

Geek squad protection is always 5 star i usually never have trouble returning or exchanging and everything is done fast and easy. I like it because if something were to break or just not work i can easily contact and they either fix it or exchange it.

Used it in the past On other items And trust me if your buying 300 dollar Bose Bluetooth sunglasses with every same feature as every airpod or earbud but without the irritation in your ears if you quite literally use EarPods daily all day. So easy to get a new set And well worth it because of The price and vulnerability of Some technology

I really appreciate that Best Buy offers the Protection on all their items. There is always a chance that something can happen and we don't have to worry since we are covered with the Accidental protection.

Geek Squad plan is def worth it; hands down! No questions asked!

You gonna need this protection for every item u buy in the shop, if u have a problem in the future you will not have problem with this

I always buy Best Buy's protection plan when making a purchase over $300. Especially when it's something that has a battery that's irremovable like Bluetooth earbuds. They make it so easy to exchange your product, in and out of the store within minutes.

Easy to use, quickly handed issue of headphones not working and gave gift card to pick new pair/brand.