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Customer reviews

Rating 4.7 out of 5 stars with 4520 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,520 reviews
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is an absolute must! I've never had an issue returning anything with the plan. Extremely easy process. I can't recommend it enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny. If you have any doubts about this being a waste of money, just ask a representative explain the benefits to you. You will not regret. I had to use it once on previous earbuds. It pays for itself and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-year protection?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2-year protection plan seems good on the surface, however, I have not had a chance to use the warranty yet. With that being said, I always protect my items with warranties that make sense. Eventually, something will go wrong. Get the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not get full refund

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the bose quietcomfort 2 for 299.99 put geek squad on had wife take back last week had problems with them. Anyways for some reason they only decided to refund me 199.99 told mywife that's what I paid but my orders show different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come in handy on multiple occasions. Wont buy anything without it, and do not have to - thanks total tech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems worth getting for bigger purchases which I am glad I went ahead and did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alleays done me right

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had mutiple purchases from best buy and on all electronics i get the warranty, as you know thongs are made to break these days and when they do best buy has always had my back! 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! I recommended this product!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty and it help replace a faulty product. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buys name says it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy anything electronic or that i can purchase from best buy that gives you geeksquad insurance. They honor their warranty and even have honored on something that went out a few weeks past its expired warranty date! Best buy really says it all in the name itself #YouGetWhatYouPayFor #QualityOverQuanity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dads Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much help. Came in handy when we needed the head band replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Backup plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a backup to the warranty. Hope I don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphone there worth the money I like how you can control the bass on the side of the headphones & you fr can’t hear anything else they zone you out better then the apple ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have because you never know when you will drop them in a bucket of mop water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ggoodbto have a protection plan, in case you have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant complain love them. If you are looking for some is the better choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are top notch the sound quality is so crisp and the noise cancelation makes you forgot there is anyone around ,especially in busy areas !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality and unbeatable battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the warranty I like getting it because I’m always scared of breaking my stuff and just having to get new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better warranty in the market than Geek Squad. Must have for any purchase.

    I would recommend this to a friend