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Customer reviews

Rating 4.7 out of 5 stars with 4521 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,521 reviews
  • Rated 5 out of 5 stars

    Extra protection is worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting for headphones. I worry that I will break the items I buy and this always helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice deal, and my daughter lov it, always recommend pay insurance, you know kids, but 100% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money if you purchase a crappy product that fails during this two year time period. It allowed me to return the same set of earbuds that I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Always better to have a protection on your products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort level is good. The sound quality is average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very good. Good quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is great. I have had issues with earbuds and each time they came through. Love Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some of the best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own or use Apple products, that would be reason one to get these headphones. They connect and switch between devices seemlessly. Reason two, sound quality. Music and zoom calls sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my daughter. She put them on and loved them. She said they were so comfortable. She liked that she could change the bass on the music and that she could find them on the app on her phone if she lost them. Also she could pug in or use wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad protection, but good to have it just in case. Great value for money for the peace of mind it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad protection in the past and it is really good. Had 2 year protection on an IPad key board and it failed 1 year and 11 months later. It was replaced without any questions. Great for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to get a insurance for everything you buy. I bought a earbuds than it has some problems and after 6 months I returned it. And they didn’t ask any questions about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the price. Haven’t had any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't got my 2 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous ear buds only lasted a year and a half before one of them stopped working.. I did return my new set because I am waiting for Black Friday Sale.. I will purchase the 2 year policy again..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. You can bring most items (broken or defective) into the store and get a refund that day! Especially worth it with Bestbuy Total (aka Totaltech).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about of course. Got plenty of extra time to make sure these things are in working order. Will update if anything changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best of the best, noise cancel is wow super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skullcandy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone I love them . They work great and I don’t have any regret on them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues when product malfunctions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Easy exchanges on any issues.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection is a must

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squs to protecr my more expensive items they can be real life savers when something breaks and you need a fix not a replacement

    I would recommend this to a friend