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Customer reviews

Rating 4.7 out of 5 stars with 4523 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,523 reviews
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy earbuds or headphones from Best Buy I get the warranty, it’s the best decision ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me a new set of headphones for my broken ones and only took five minutes to repay for coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mediocre system, great employee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to jump through several hoops to get my product replaced but the geek squad member who helped me was understanding and made things right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best insurance out there for your valued buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best policy to protect your investment. It even exceeds what can be offered by the manufacturer and at a fraction of the price. I love my new Sony headphones, and I feel good that it’s under GeekSquad’s warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I buy a protection plan and in this case most, because in my experience, Beats count since the day was made the product and the workshop who work in my Beats, claim the receipt to accept it in warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. I got them for my husband for Christmas. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is fabulous and great customer service with the protection

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend thesw to any one looking for a new gym headphone! They are aslo amazing for travel with how the adaptive sound control works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if you are clumsy get it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't recommend the Best Buy protection plans enough they are great and replace so many products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for headphones. You never know when something may break down on you. Best Buy is great when you take the item to the store with an issue. If they can't fix it they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great. And I get another one when it is damaged. With no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always best to buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan to have. It is well worth paying extra for it. If you have any issue with the product they will try to fix it to the best of their ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you worry about your products. They work with you to resolve any issues you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainier purchase here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good investment. BestBuy warranty is second to none. Especially if purchasing a Deal Of The Day, this is a must. Peace of mind at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy if you value your electronic items. Always helpful either to replace the product for a one for one, or store credit if you’re store does not have the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should definitely get

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I had broken my headphones and I was able to get a replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use it but for peace of mind it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good deal for the amount of money you pay and term of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Warranty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it’s warranty and we use the extended warranties all the time in my house. Either gets broken or doesn’t work for some reason or another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnífic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent audio with great noise cancellation and magnificent sound definition

    I would recommend this to a friend