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Customer reviews

Rating 4.7 out of 5 stars with 4523 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,523 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my earbuds got wet and unfortunately the sound was not as clear and crisp as it was originally. Took this to Best Buy, they tested and were able to replace my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say the insurance is worth it. I have no problems when the headphones go put. They swap with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this whenever it is offered. They have the best protection plan I have ever seen. It is super streamline and pain-free. They help you out with whatever is wrong with your device and replace it if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung airpod

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer services that i receive form the associated to get my airpods is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gozomor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super insolate headphones with clear songs,good for travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! Never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy warranties for almost all my electronics

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the warranty. I bought it for my blu tooth headphones which tend to wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance coverage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to always protect my devices and this will definitely provide the coverage necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you..

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you for great a coverage plan, Best Buy coverage is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance policy is way better than having to go through an actual company and waiting for things to be resolved. Highly recommend the insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to drive And talk without getting a ticket

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds perfect. Battery lasts long. Does not hurt my ears. I feel them comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea for kids.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea when you have electronics for kids.. Accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silence... At last :-)

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been very happy with these head phones. Great noise cancelling and very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product has a very good value. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones great sound and comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product to use the headset is comfortable and great audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Pods JLabs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my ear pods & they didn't want to replace them. So I should be refunded my insurance payments. I still had coverage, because it's been around a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty in Best Buy I have used this warranty for the last 7 years and it’s always treated me great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a smart idea to get product warranties for more expensive items. Can’t go wrong with Best Buy warranties.

    I would recommend this to a friend