Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • The text in the image shows two types of headphones: one is a Sony over-ear headphone, and the other is a JBL earbud. The text "R" is also visible on the Sony headphone.

2-Year Accidental Geek Squad Protection

SKU:
6627915
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4466 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,466 reviews

  • 2 yr protection plan

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If buy itemsvthat you think will break buy this plan.bought bluetooth head phones wires break alway in less than 2 years

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Bose

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problem when connect to my phone and the left side make noise, is over price for the quality is the second pair

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Mary Kay Beauty Consultant

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Head phones. There so clear and they sound so clear.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Best decision I ever made

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has fantastic coverage. I dont think id buy something from them without getting it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, great sound quality and great microphone reception

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Head phones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my oldest daughter she loves them and uses it every day

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Cheap insurance

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically buy these for all electronics and just peace

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Awesome protection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my husband Bose wireless noise canceling ear buds for our 25th anniversary and wanted to make sure to get protection on them just in case anything happens! Always great service at Best Buy!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandkids love them. They fit and the sound quality is great. I bought three pair.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, was glad I never got to use it but had it in case!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Best Ear Buds Out There

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ear Buds Out There, very comfortable. I wear them all day long at work and is feel like im not even wearing them.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great plan!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I had trouble with the earphones I had bought and they helped me with replacement after months of buying it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Excellent service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always top notch. I would highly recommend purchasing this!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful because it is a pice of minds that protect your headphones

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Music lover

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in these headphones is very good, I would buy them again without hesitation....100% RECOMMENDED

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is clear and sounds great, my only complain is that when I am working out they sometimes will start to slip when my head is is tilted down but other then that I love them

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good value for a reconditioned product.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for a reasonable amount of cash. I can not believe it was ever even used before my acquisition of the product. A wonderful value.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Best sound system

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelation. Tried other brands but Bose has the beat sound system.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself my headphones died after the mfg warranty and Best Buy replaced

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Get protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection plan. I know if anything ever happens and I need them replaced, they will get replaced.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 73, Showing 1,441-1,460 of 4,466 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.