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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4523 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,523 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on these are impressive. 10/10 recommend. Easy to set up, works with Siri. Easy to open case. And fit comfortably in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them but I honestly think the price is a bit high for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED TO GET THS!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad warranty for my headphones, if something goes wrong with them I know that best buy has my back and will replace them for me with this Warranty. NEED TO BUY THIS!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the protection on the headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always the way to go to make sure you are safe. I have had headphones replaced with other headphones when they were out of the same type. Great deal and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it when spending a lot for headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get protection incase anything happens and you'll be covered no issues with bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little extra protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides extra security for those that may be a little clumsy or have carpal tunnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend money Insure it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you spend on a product like this why would you chance it for the 2 weeks they give to return or the manufacturer’s warranty? Simply bring them back and they take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful headphones. Worth the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound! Slightly counterintuitive to use due to needing to use a separate app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this warranty for my son’s headphones. Heard geek squad is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has pros and cons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my sony earphones the replacement is instantly, the only thing I dont like it is I only can use it 1 time after that I have to buy the protection again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Assistance.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always helful in recommending substitute items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case get the protection plan.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection for my devices. So happy to have it just in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have Geek squad protection for technical issues that can come about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fjd 8th z ask l is o 7days is GL To To NM all Ural kHz l Co an*,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish it covered stolen items

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could use this protection plan for my stolen SONY headphones… so sad ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these before, and theyre great. Lost the case to them and had to reorder it, because the price to replace the case is insane. Recommend you buy a sticker tile if you get them and be a stickler about putting the buds back in the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for my Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you break your electronics or don’t have the best luck with them, you should buy the insurance plan protection, is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend added insurance especially if you are hard on your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to get a geek squad package. I know now that if these break (they haven’t) that the geek squad will be able to help me.

    I would recommend this to a friend