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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4524 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 4,524 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes in handy, no issues with getting new earbuds in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality would repurchase my kids love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident waiting to happen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy to call and have replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came in handy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty came in handy Ginger my dog was chewing on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and nice sound. Highly recommend...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have product if you’d like to listen to media on the go without a wire, snatching your telephone off of your belt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix or Replace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will fix or replace your product if they cannot. If product not readily available, will be able to give store credit for the purchased amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for two years at an excellent price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over their past models. Alexa function works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems easy to use but didn’t wish I would have been able to get war pieces fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Item for my son and he loves them. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy returns and swaps with best buy, especially if you get their warranty. Always worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the warranty and usually don’t purchase such as I have not had a good experience in the past.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great, Dollars spent vs Performance

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal. Why spend more for the same features and just a small step up in sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom of 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never make a purchase without the warranty. Bestbuy totally stands by their word. I absolutely love them for their haggle free warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Best Buy. Still true to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better off getting this for any electronics. if you get something as in earphone or anything the protection plan works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They've got it covered

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the geek squad protection plan there is never a worry. These guys know all things tech. If anything goes wrong with an item they will fix it, replace or refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage for people hard on their electronics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked replacement. Just bring in the damaged one and walk out with a new set. Cant go wrong with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad! Hopefully I won’t have to use this anytime soon.

    I would recommend this to a friend