Customer Ratings & Reviews

Love having the assurance of an extended warranty. Geek squad always backs their work.

The best warranty on the market hands down. Customer service is excellent. When dealing with geek squad warranties.

Love these headphones the bass is on another level. Best Buy had him them right away and got them with no problems. Highly recommend

The Geek Squad is really amazing. I purchased the plan and had my laptop looked at bycthe Heek Squad because it was over heating. They did their thing and it wirks as good as new.

I usually get geek squad protection on my products I buy for my son. When I bought his ear buds I just wanted to be safe "just in case". Happy that nothing has happened but peace of mind over everything

Geek squad is there waiting in the wind, I might need them but I might not. Either way I’m covered.

Good peace of mind knowing that you can get item replaced if accident happens to your device.

Service is always great. The appointment requirement is a bit annoying, but I understand why it's set up.

It makes me feel secure about my product i apid a lot of money for.

I always get this, it is always useful. I move a lot for work and it doesn't matter what store you buy it at vs. where you use it.

I got it on my Sony WF1000-XM5 to protect them from the wear and tear of the tips that tends to happen. Basically this protection plan covers wear and tear and accidents. Very easy to fulfill too. Just enter any Best Buy with the broken device, head to the check-out line or customer service, confirm the protection is still good, if it is the will help fulfill it. Either they will give you a store credit, gift card, or allow you to exchange it on the spot for a new one or something else, or they can even order another one if it isn't in stock if they are still available and have it shipped to your house. Super easy to use.

I've bought two of these. Both of them, after around 6 months of use, broke where it extends. It's a cheap plastic cover that protects the cables running on the side. Excellent quality, but poorly made. And it's not covered by warranty.

Love the 2 year warranty! Was able to return some headphones that were hurting my ears and got my money back with no issues

Alaways worth the piece of mind. Buy the open box save several hundreds and then get the geek squad..

We Took the insurance just as a precaution! Never know

Good protection. It makes me feel more secure in my purchase.

I can always count on best buy protection to be there and repair, replace as needed

Exceptional choice. My headphones broke within a year, and I walked into my local Best Buy and got a new pair of headphones at the same price at no cost as a replacement. Stellar service.

Geek squad always knows how to help! Will use them again

Great for accidental damage or breaks definitely think about getting it