Customer Ratings & Reviews

The best warranty on the market hands down. Customer service is excellent. When dealing with geek squad warranties.

Happy to purchase insurance for this product. Just in case I or unknown may happen.

Always get the geek squad they are amazing. If you ever need them there like magic.

Always get the protection with geeksquad! They have saved us before!!

Exceptional choice. My headphones broke within a year, and I walked into my local Best Buy and got a new pair of headphones at the same price at no cost as a replacement. Stellar service.

I always get this, it is always useful. I move a lot for work and it doesn't matter what store you buy it at vs. where you use it.

These buds are the best fitting and comfortable and the sound is the best.

Love having the assurance of an extended warranty. Geek squad always backs their work.

[Employee of bestbuy] Nice to know my product discovered in case of an accident!

Service is always great. The appointment requirement is a bit annoying, but I understand why it's set up.

Love the 2 year warranty! Was able to return some headphones that were hurting my ears and got my money back with no issues

Geek squad is there waiting in the wind, I might need them but I might not. Either way I’m covered.

Good peace of mind knowing that you can get item replaced if accident happens to your device.

I bought the coverage for a pair of earbuds that I was buying as a gift. I purposely made sure I bought the earphones through Best Buy so that I could also buy the warranty protection through Best Buy, as I have used it in the past for other items we have never had any issues with the service. Always a very pleasant experience in cases where we've needed to use the coverage.

I had the geek squad for my laptap is very practic has geek

Alaways worth the piece of mind. Buy the open box save several hundreds and then get the geek squad..

It makes me feel secure about my product i apid a lot of money for.

Ive been on the hunt for some headphones that wouldnt hurt to put in like most standard in ear one do. I came across the Shokz Open run Pro 2 headphones and j absolutely love them. I can stil stay aware of my surrounding all the while enjoying my music, podcasts etc.

I like bestbuy everytime i buy electronics like headphone, samsung watch, mobile phones, laptop i make sure i get the insurance insurance only cost $50 but if you're stuff got damage or sound distorting they can replaced it for you but when they dont have a replacement they will give you store credit if your item worth $200 they give you 200 store credit and you can buy anything you want but they dont cover lost or theft if your stuff is gone its gone they wont replaced it or they wont return your money back but still worth it i like buying expensive stuff here because of their insurance the insurance from target or wallmart are terrible

Always good to get the protection plan cause you just never know. I know it’s an additional cost, but there’s always that one time something will happen down the road.. Best Buy is not pushy about adding it to your bill. They just explain it and you make your own decision.