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Customer reviews

Rating 4.7 out of 5 stars with 4519 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,519 reviews
  • Rated 4 out of 5 stars

    Ext warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case I bought this.for the technology may change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the warrenty of your product you need this protection, also helps lengthen the return date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many wireless noise, canceling headphones. I am a runner outdoors, and I was looking for something with high, volume and more base. I was very surprised with the base and the volume these headphones exceeded the volume that I was looking for an absolute love thr base. The one thing I can say that is not perfect is it doesn’t feel, snug around my ears, but with the volume so high, it’s unnoticeable. Happy with my purchase. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is fantastic. By having it, you get peace of mind, not having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love sound.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought some in December and unfortunately I had a problem with them that got wet and no longer charged but I went to the store and they exchanged them for new ones through the insurance and the product is very good I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea for any purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty along with the product. I've never once been hassled with a return even if the merchandise I purchased went up in price later they always made up the difference. I bought something on sale once. And even after it went off sale they still replaced it. All I had to pay for was the warranty again if I wanted to. If I didn't want the warranty I would get the product for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Someone you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is like having a friend that will not disappoint you when you need him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On any items you want to protect I feel this is worth it, I've only heard good things about best buy's protection plans so I decided to protect a device I cared about it was a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because you need it for what ever you purchase for protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product has a good sound. but are too big. You came move easily.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad is great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection guarantees that i can get a replacement for my device if it is damaged accidentally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover and protect everything no hassle or delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plan- It’s worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the accidental Geek Squad Protection. Spend the extra money. I got this on my JBL headphones that I use for the gym. For some random reason, it just started to fall apart. I was able to replace them when I brought them back for the team to look at. I’ve been very happy with this service. I didn’t buy it with the last headphones, but it’s a great program and I now buy the added protection on most of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the product being purchased, how likely it is to break, and price of protection plan you have to decide for yourself whether it’s worth it or not. I usually find that it is. Very importantly it’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad-2 year accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have protection and it is good insurance for me to have! No Problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My lj tones died on me and i was at a loss of what i could replace them with. Bestbuy abused they no longer sell those types of head phones but i needed something that would allow me to listen to things at work while not having to sit directly in my ear. I was pointed to yews after having purchased some headphones that just didn't do it for me. I in fact Luke these alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having if you use your headphones a lot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this twice for headphones and both times they replaced my headphones no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony XM5 headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the XM5 over the head headphones. I pretty much like all of it & the sound. The only thing is they will tend to wanna fall of with brisk movements/jolts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for avid workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for headphones. Love this plan soooo much I can't recommend it enough. As a runner I barely ever have a pair last 2 years. But if I do I do but when I don't 95% of the time. I just come to the store and swap them out.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know i have a fall bacl if something happens

    I would recommend this to a friend