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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4434 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,434 reviews
  • Rated 5 out of 5 stars

    Extra security for expensive tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have some kind of local support for breakable things like ear buds.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection to a pair of earbuds just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me money, time and time again. I will always purchase this for my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last for ever and fold nice I like they can connect to the JBL app and there is extra settings and I can also have them disconnected after 30 min no activity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Openfit 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them but it has awesome quality you will think so too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good amazing service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service this is! Something goes wrong and they replace your item quick and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this in the past and so easy, just walk in and exchange for a new pair should they ever fail. For something this expensive and easy to break, I recommend getting this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphones i love Sony headphones so much. The sound quality beats any other brand out there . Plus they last a long time the first pair lasted about 6 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if your don’t have kids or pets, you NEED the Geek Squad protection, trust me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is, and its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beboo beeboo beepbooo I am a robot commenting on warranties.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommended

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection saved me $200 so I would always recommend buying it if you have the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds pro 3

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product. I like how it felt and the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them, noise cancellation is not like a 100% accurate, but this are my first noise cancellation headphones so I don't know how it really supposed to be, but everything else is really good, and the battery last long for so long even with high volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully wont need it but it is nice to know its there if i do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend, Insurance helps with breakage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend the accidental insurance through Best Buy Best Buy has been very good with their customer service aspect of it although keep in mind accidental insurance coverage does not cover theft or loss so that sucks but if you break them and you still have them then it works really really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved my wallet for sure. Wouldn't buy any products without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing sound quality and battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally drove from Utah to Wisconsin on a single charge I don't think it's quite 60 hours but I was also listening at around 70%. The touch controls on the side are by far my favorite compared from Jabra and Sony. These are the only headphones aside from the Jabra Elite 85H that doesn't hurt the top of my head ( I shave my head and the hair stubble bothers me) if you have extra large ears that your cups might be too small for you. But if you don't these are the softest of most comfortable headphones that I've ever worn, but they are a little heavier than the Sennheiser moment of 3. Also the bass is not strong at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hits hard!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this entire set up for my son for Christmas. He is already on SoundCloud with his first song highly recommend for upcoming DJs.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones all buy stuff here never complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones because you don't have to worry about losing the earphone covers. I also love them because you don't have to worry about charging them like earpods. Also, if you lose this, it won't cost you $100 like earpods do

    I would recommend this to a friend