Customer Ratings & Reviews

no problem whatsoever claiming the warranty and I even got a better deal upgrading to the pro3s

Okay, please do not spend your money on expensive electronics unless you get this coverage. SO WORTH IT! My son's previous headset broke and it was replaced without any hassle. This is a great investment on my investment!

Warranty is great no hassle to replace the items. I have used the warranty before and it’s always easy get my replacement item go to the counter and just do the process and no issues.

These headphones are amazing Light, where there dont fall off easily. Used them in the sauna, gym running, and dailly use the sound quality is amazing doesnt sound to loud where your ears feel like there going to pop. The base is amazing and they are supper comfortable.

My Bose earbuds kept falling out of my ear during workouts and one side would not hold a charge. I returned with no questions or pressure and purchased Beats Pro, thanks to a knowledgable employee. Best Buy has the abosulte best protections plans! Always a no worry purchase!!!

Great sound, very comfortable and they fit not too tight and not too loose. Will buy again if I loose this set. (Someone walks off with them when I' not wearing.

By far the best thing to do with electronics is peace of mind, definitely worth the price tag.

I get the 2 year plan along with every purchase of new earbuds and I've never been disappointed with the service. You can get your item replaced for free, or if its unavailable, you receive the original purchase amount on a Best Buy gift card so you can choose a new item. Well worth the price!

Wonderful ear phones. Prevents exterior sound transmission at lease 90% or greater. They are comfortable to wear. Sound quality is excellent. The batteries last a long time.

Solid earbuds, I’ve gotten them a few mins and generally pretty happy. The Active Noise Cancelling is a great feature, allows a bit more noise cancelling than the Hear Through, which is great for running and wanting to focus on music while still hearing external noises. Battery lasts for weeks without charge. New design seems more streamlined and snaps into case more easily.

.Great product, bought for son and he loves it. Will definitely recommend.

no worries now if anything happens they will be replaced.

Connecting to computer and plying games with any outside noses this is the tool you should have.

The best headphones and guarantee that you can buy,

I love Best Buy's good protection plan. They have always taken good care of me and offer several options for repair or replacement of the product and that is phenomenal.

.Great product, bought for son and he loves it. Will definitely recommend

Best warranty for any of your electronic product. It allows you to buy anything carefully and change or repair in case it doesn’t work Bestbuy gives you great service.

In one word, "AWESOME!" It exceeds my expectations.

Jbl headphones are the best!!!!!!!!!!!!!!!!!!!!!!!!

Customer-facing product protection and repair policy which is well incredibly worthwhile to purchase.